Very helpful in determining my issue. Great follow up and nice guy!
ProTech American Support Inc
Great value
- 220 hires
- 1 similar jobs done nearby
- Based in Minneapolis, MN
- 2 years in business
- 7 employees
- Responds in about 5 minutes
- Background checked
About ProTech American Support Inc
ProTech American Support Inc brings computer repair straight to your door — no shop drop-off needed. We work on PCs and Macs of any age, fixing both hardware and software issues: slow performance, viruses, crashes, data recovery, printers, and more. We also specialize in home networks — WiFi troubleshooting, router/mesh setup, and VPN configuration. We’re known for patient, plain-English service, especially with seniors and less tech-savvy clients. No jargon, no rush — just clear help and reliable fixes. We have a gaming pc specialist in house for all your gaming pc issues as well. WE ARE NO LONGER FIXING MACBOOK SCREENS.
Reviews
Talked with Christian on Friday and he came to my home Sunday. Had my computer working in under an hour. Very friendly and easy to work with.
Christian was prompt, professional, and handled every issue that I had with my laptop. I highly recommend him!!
Nice to have a personal touch in my home, and someone I trusted immediately
I happen to be a bipolar senior. I need things simple and direct because my mind is not. I need my laptop to be at least as easy to use as it was before he called. I need to be able to start it the way a driver can start a car by turning the key. I regret I did not tell him of my mind malady. It was a lot of money to fix a simple problem that turned into a complex one. He meant well, but he did not get me.
Chris is consistently a great professional who can size up pc problems and make fixes that last. Good people skills, as well...he's the ONLY person I want to work on our home pc system.
Christian was very knowledgeable and explained everything he was doing. He was prompt and answered all our questions.
Christian was amazing. He provided an accurate estimate of time and cost, kept me well informed. Really appreciated the pickup and return service. I would contact again for service.
I talked to them on Sunday. They came out to my house on Monday They fixed my computer and kept me advised on the process. My Hard Drive went out and they replaced the hard drive and got me up and going again. Christian and Hai were very easy to work with. I will be calling them again if I have any computer issues
Helped repair the cooling system in my computer. Came picked it up and returned within a week or so. System works great again.
From start to finish, the ProTech team was responsive and delivered as promised. They connected our Ethernet system and installed a mesh network in just a couple hours. All our screens and devices are running much faster and more consistently. Pricing was very fair. I wouldn’t hesitate to hire ProTech again.
Christian was great! I'd been having issues with my signal dropping intermittently and often. I sent a message in Thumbtack and received a call from him within a few minutes to discuss my issue. He came and installed a mesh system a few days later. He was very professional, friendly and helpful in answering questions and setting up the system and was so easy to work with! I highly, highly recommend reaching out to him for network diagnostics and repair!!
Christian was knowledgeable, worked efficiently to resolve my internet problems. I would recommend him and hire him again
Christian was a life saver for our company. He was able to come in and get our computers up and running with no issues. I would definitely recommend his services and also will call on him again to help us out.
Christian from ProTech American Support, INC was extremely professional and knowledgeable when he put my studio together. I am starting my own streaming station and there are entirely too many parts to that project. I was full of anxiety because while I know standard laptop/computer stuff, this project was beyond my tech knowledge, BUT Christian turned an otherwise complicated business task into a simple check on my to-do list and I have every intention of hiring him for his work again. 10's across the board.
Christian resolved my DSL line issue coming through a very aged phone jack. Up and running within an hour at a very reasonable rate. Very happy with the service and professionalism.
Christian was a very reliable and personable techie. We worked together to get things resolved in a reasonable amount of time. Would gladly use him again!
Christian was extremely helpful in solving an internet problem in a way that was professional and competent. Impressive!
Christian was awesome. He didn't come in and try to sell me something different. He told me what the project was to get my house and property fully covered with a Wi-Fi signal...and he delivered! He is VERY personable. Just a regular guy like anyone else offering a service that he's good at and making a living for his family. He and another colleague came to the opposite side of the Twin Cities without hesitation to deliver top-notch service. Thanks guys..!!
ProTech quickly analyzed my issues, offered corrective action plans, then implemented the needed IT solution. Very happy with the results. Will use ProTech again.
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ProTech American Support Inc★ 4.9
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