Highly recommend. Great work and communication. Will be using again!
Pure Clean Solutions HTX
- 81 hires
- 23 similar jobs done nearby
- Based in Spring, TX
- 4 years in business
- 7 employees
- Background checked
About Pure Clean Solutions HTX
My business partner and I founded PureCleanSolutions two years ago in Nashville, TN, where we continue to operate today. After relocating to the Houston area, we decided to expand our company here. Our goal is to provide top-quality cleaning services that exceed client expectations. As a small business, we offer direct communication with us, the owners. My partner and I have been independently cleaning Homes/Airbnbs for the past two years and are highly experienced in the techniques and best practices required for Home/Airbnb property cleaning. The pricing listed for our services (based on scope, size, and frequency) is our final, best rate. We are committed to offering fair, competitive, and consistent pricing to everyone from the outset.
Reviews
They didn’t mop or even thoroughly wipe down the counter. They’re were ok.
The 2 ladies are going a great job, but I requested someone who speaks English. I was told this would happen. We cannot understand each other. I have questions that are not getting answered. What to clean? How much is the cost? The younger girl speaks some English but not enough for us to really communicate.
The team was very detailed and worked well through the house together. Everything looked amazing and smelled amazing.
I recently hired this cleaning service, and I couldn’t be happier with the results. The team was professional, friendly, and thorough. They arrived on time, paid attention to detail, and left my home looking and smelling amazing. It’s clear they take pride in their work and genuinely care about customer satisfaction. I highly recommend their services so much I have a reoccurring appointment.
Pure clean worked with me in getting me the services that I wanted. When Michelle came to our home, she was on time, very friendly and professional, and did an outstanding job. I requested for her to be our cleaner permanently.
Amazing experience! Pure Clean came in and left my home spotless. Now the weight has been lifted off my shoulder and I can breathe a sigh of relief
They guys were nice and professional, however I am pretty disappointed in the cleaning service. The office is virtually empty so not much furniture to move or work around, and was not in bad shape at all as commented by the crew. Even still, in reviewing the completed work, I had to point out dirty windows and dusty countertops and gum stuck to the floor. I signed up for a deep move-in clean, but what I got was a light clean at best. I hate to give such negative feedback, but if they were not prepared to do a deep clean, they should not have taken the job. Brandon called me to follow up after my cleaning and ghosted me after I expressed my disappointment. I would like a refund, as I’m still finding dust in cabinets and drawers, but I know that won’t happen. Unprofessional.
Thanks
We needed to hire a company to do a deep clean of our newly purchased home. It was surface level clean, but I wanted it super clean before we moved in due to allergies and I am disabled and can’t do it myself/ I had a lengthy telephone conversation with the owner or supervisor, I believe his name w as Sean, about what was included before hiring, and what I wanted done (some specific examples including removal and cleaning of fan blades, removal and cleaning of vent covers, and cleaning of window tracks, and a wipe down of walls, thorough cleaning of cabinets and drawers, etc). I was assured that all of the specific tasks that I was requesting were part of the deep clean, and that they clean AirBnBs and so have a very high standard of cleaning. The day of the cleaning, our toilets hadn’t been reinstalled yet after the flooring install and were in the bathtubs, so no toilets or bathtubs needed to be cleaned, there was no fridge, washer, or dryer, and the oven, so that should have made the whole clean easier for the cleaner. She was there for nearly 8 hours and didn’t touch the vents, fan blades, or window tracks, and many drawers still had debris in them. I have no idea what she was doing for 8 hours, especially because her husband (presumably? According to Sean she was supposed to be working alone) was also there helping her. I was in contact with Sean while she was at the house and sending him pictures of multiple areas of concern, and he said he would go there himself that night to clean. He was apparently there for 4 hours, but the following day when I went back, I still found multiple areas such as fan blades (which again, he had previously told me would be thoroughly cleaned) that were dusty and greasy and areas that were obviously not touched. I texted to pint out the continued areas of concern, and after responding once “Hi Stacy, I truly apologize for missing these during my clean. It may have been a bit too dark in the space, but that’s no excuse—I take full responsibility. You were right about your attention to detail, so I appreciate your feedback and will make sure to address this properly.” I never received further replies. Attached is one photo of a paper toil swipe of a fan blade that I pointed out to Sean was not cleaned, and which he said was addressed, and this photo was taken after he had also been there to clean.
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Pure Clean Solutions HTX★ 4.6
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