We had a water leak in our newly refinished basement less than two weeks after the renovation was completed, so we needed help quickly. I sent a message overnight and received a call first thing the next morning. The owner personally came out within a few hours to assess the situation and took the time to explain several possible solutions without pushing us toward the most expensive or extreme option. They were able to start work the very same day, and the pricing was reasonable. The crew was punctual, professional, and genuinely pleasant to work with throughout the process. Most importantly, they successfully resolved the issue, and we’re extremely satisfied with the results. Excellent customer service, honest recommendations, quality workmanship, and fast response times. I highly recommend this company to anyone dealing with a basement water issue.
PuroClean of Rahway
- 8 hires
- Based in Rahway, NJ
- 6 years in business
- 8 employees
- Background checked
About PuroClean of Rahway
We are the leaders in property damage remediation and restoration, helping property owners recover from water, fire/smoke, biohazard and mold damage. We are fully insured and industry certified. We are authorized to work with insurance companies. We are here to serve you!
Reviews
Archie is a trustworthy professional who thoroughly assessed our mold and water leak issue. He personally came to our place and spent 20-30 minutes inspecting for water damage and mold. Unlike other professionals on thumbtack who suggested filing an insurance claim for extensive repairs, Archie recommended a simple and cost-effective solution. He advised us to use a fan and hair dryer to dry the area for 20-30 minutes, assuring us that there was minimal to no damage. Additionally, Archie provided us with a reliable contact to fix the source of the leak, and he didn’t charge for the inspection. He even offered guidance on how much to pay for the repairs and recommended a few reliable individuals. I highly recommend choosing Archie for any job because it’s rare to find someone who genuinely cares about the customer’s well-being instead of prioritizing insurance claims.