Worked with Joe and Patricia, they were excellent and helpful getting my project delivered quickly and beautifully. Joe walked me through options in how to best handle the challenges and helped make this a success!
Qnorthwest
Great value
- 113 hires
- Based in Seattle, WA
- 26 years in business
- 40 employees
- Background checked
About Qnorthwest
We are the people with your technology solutions. We provide personalized, wide-ranging electrical and technological solutions for residential and commercial systems. Exceptional service and commitment to client satisfaction our first priority.
Reviews
The company sent a representative to our home to provide an estimate, and we were told that a quote would be emailed to us afterward. Unfortunately, we never received the quote. We followed up through Thumbtack and contacted the company, but our messages went unanswered. The lack of communication and follow-through was disappointing and left us unable to move forward with the project. I would not recommend
Q was great and responsive. They quickly identified the issue and fixed it within minutes. I highly recommend their services and would definitely hire them in the future.
Great work!
Joe arrived promptly, quickly identified the problem with the outlets, and offered to fix it immediately. He was accommodating in completing the work before I joined a meeting and demonstrated professionalism and efficiency. Highly recommended.
Qnorthwest was great! Would definitely hire them again for any future electrical needs.
Guy that showed up for a complimentary service call didn’t determine where the problem was and how long it would take to fix, he guessed a few hours for a short that affected 2 or more areas with no electricity. He said he would have to come back to “really” assess and that would be $350 for the first hour to assess and if repairs were needed and couldn’t be completed within that hour it would be $225 each additional hour. The electrician rate for the Seattle area is $30 - 50/hr and the guy was a journeyman. $350 & $225/hr is just price gouging, even including overhead. The first visit being “complimentary” as promised is because they don’t really assess anything. So it was total waste of time. The $350 is the true cost of their “complimentary assessment”, a bait-and-switch tactic. The first visit as free diagnosis, isn’t a real diagnosis. Even with overhead, $350 & 225/hr is at the top of the market and completely unreasonable. Beware!
Jack is the man! Great professionalism and value! Will call them for my future electrical needs!
Very knowledgeable and performed quality repairs of our electrical issues.
The team at Qnorthwest was fantastic. Patricia was super responsive with scheduling and answering my questions. Joe and his crew (Jack+True) did a great job installing our chandelier on a very high ceiling with a staircase blocking direct access. They were honest, friendly, and took great care in ensuring no damage was done to our floors or the new light fixture during the installation process. They went above and beyond and I will definitely use them again.
Qnorthwest was first to respond to my request, came in on time and were honest about my house not needing electrical repairs. I would trust them for any future electrical jobs.
Great experieince
Timely response to issues with circuit breakers. Would recommend Qnorthwest for any electrical needs
Two electricians from Qnorthwest provided a service to diagnose and replace my light switch. They demonstrated professionalism throughout the process. However, I believe there could have been better communication regarding the costs involved. While addressing the issue, they broke the switch cover and assured me they would replace it at no additional cost. It was mentioned that the time spent acquiring the new cover would not be billed. Later, upon receiving the invoice, I found that the entire duration, including the time spent obtaining the replacement cover, was included in the billing. This discrepancy left me uncertain, as I am unsure if the billing included the time spent acquiring a new pair of switches, altering the initial understanding of the shopping trip's purpose. Clarification on this matter would have been appreciated, especially considering that I was billed for the entire duration, including the time spent going to the shop. Ultimately, the total cost amounted to close to $600 for the replacement of two light switches, which I find on the expensive side. Improved transparency on costs and billing details would enhance the overall customer experience.
Joe and Blake from QNorthwest were great to work with on my electrical project. Informative, efficient and the work was high quality and value. Will be hiring them again for my additional projects.
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