It was great working with Daniel. He was prompt, efficient and knowledgeable. He did a great job cleaning up our waterfall feature.
R&R PONDS
- 60 hires
- Based in Balch Springs, TX
- 6 years in business
- 1 employee
- Responds in about 25 minutes
- Background checked
About R&R PONDS
I've been in the business for over 7 years providing maintenance & installation specifically for pond clean outs and rebuilds in the DFW & surrounding areas. I like to take my time and treat your pond like it is mine. I love to keep my customers and fish happy!! Hire me and you will not be disappointed.
Reviews
Daniel did an excellent job on my small pond/fountain with which no one else seemed to know what to do. Also gave me some good maintenance tips.
They showed up on time and that’s about it they behaved like they are the only one in dfw Atleast 5 times expensive then the other vendors Kinda annoyed at poor ethics
I will be using this company for the maintenance of my pond. They were very responsive and in spite of difficult weather conditions, they were able to complete the project in a timely manner.
An appointment was made, and they never showed up despite being confirmed two times. No communication was ade either.
They did a great job of installing a new pump on a very challenging outdoor fountain. So glad I found them and definitely will use them again!
We were so thrilled to find Daniel and his helper from R&R Ponds. They were such a big help getting our water feature back up running. They came out on a Saturday to get the job done. I will definitely be calling him again if we have any other problems. I highly recommend R&R Ponds.
Very nice, easy to work with. Appreciated the individual attention to my particular project.
R&R Ponds were a miracle for me! I was out of town when a pipe had burst. I had already lost a few of my very beloved fish. I was in emergency mode with nobody to help until R&R promptly replied to my request and promptly gathered the needed supplies and headed my direction within 15 minutes. The job done was of upmost quality and he took time to inspect my pond to ensure I wouldn’t have any other unexpected problems. Daniel and his team ensured to care for my fish so I would not lose anymore by adding a bubbler and shade. Not to mention, they were swift!! My pond went from disaster to fixed within 1.5hrs (only bc Daniel had to drive 1hr each way) I don’t know what I would have done had it not been this amazing, kind, professional business. Thank you!!
Daniel and his crew were fabulous. He was willing to give me good advice and then execute the project. I appreciated the whole experience.
Quick to respond. Work completed with quality and quickly.
Daniel and his workers did an excellent job on my fence gate repqir. They even fixed a few loose planks at no charge. Price was fair and communication was great. Will not hesitate to contact again. Highly recommend.
Update! He came out and fixed it correctly and no issues now. My pond had a leak in it. Started off ok. It says he takes credit cards but he doesn’t. He wanted checks which he ran to a check cashing store to cash right away. Pond looked great at first until the water sealant starting bubbling up a couple days later. I sent him pictures and he said he would come by to look at it that day or the next. Never showed and two weeks now he never shows up and stopped responding. Definitely a take the money and run guy. He had mentioned a year warranty on his work but doesn’t honor it within days of completing the job. Also quoted a price but doesn’t say anything about the electrician you need to pay separately. I am going to have my attorney sue him.
I called them ti fix my water pump but they Broke my fountain and left without letting my know. The attached pictures show the broken part. Cracked in two. They placed it back in place in a way that it was not noticeable at first. I had to call another company to take a look at it and they told me the piece is broken in two parts. Now I will have to get it fixed. Not reliable.
Unclogged the pump in my fountain & did not even charge me. He let me know that the pump would need to be changed at some point. I really appreciated his professionalism and honesty and will be calling him when needed.
Daniel responded to my request for an estimate for my pond clean out within 20 mins and was here to do the estimate the next afternoon. Looked at what needed to be done, mainly yearly maintenance. He came to do the work the next day and finished one day after that. It looks gorgeous! Waterfall splashing away, rocks and pond power washed, filters clean and ready to go. Pricing in line with other bid and no surprises. I will definitely be using him next time. Thank you Daniel!