Prompt, knowledgeable, excellent customer service. Thank you!
R&W Repairs And Renovations
In high demand
- 51 hires
- Based in Jacksonville, FL
- 9 years in business
- 6 employees
- Responds in about 15 minutes
- Background checked
About R&W Repairs And Renovations
Welcome to R&W Repairs & Renovations! We are a local team of contractors in Byron, GA, ready to assist you with all of your needs. Our services include everything from bathroom remodeling and roof repair to plumbing installation and siding repair. We are committed to providing each of our customers with detailed and quality work. When you team up with us, you can expect quality results! We have not done our job if you are not happy with it. Trust our knowledge and experience when you need help with your home project. We are here to assist you from start to finish!
Reviews
R&W was amazing! He got back to me immediately after I sent the request out. Communicated very well, he went above and beyond to make sure that we satisfied and I will definitely keep him as my guy to call. Thank you Romeo!!!!!!
Came in identified the problem and fixed it.
Responded quickly and came out and took care of my issue. Would definitely use them for future projects.
I was looking forward to working with Romeo. He came out and looked at everything I wanted done. Unfortunately, he never got back with me. I even messaged him a couple of weeks later, and never got a response. I was ready to start remodeling my home, but that didn’t happen.
Do not waste your time with these folks, one of the plumbers came out to my house and gave me a quote, he stated that he needed to order a part that will take 1 to 2 days, then he will return to complete the job, it’s been 3 weeks with no response even when I reach out. A different plumber came out and completed the job in less than 3 hours
After spending 4k with this company we can’t even get him to come back out and fix issues that was paid for. We’ve failed several inspections during this whole process and it’s been like pulling teeth getting him to come back.
Great experience! Romeo tackled numerous tasks and make sure he professionally completed each of them. Extremely satisfied!
The electrician was professional and sent text messages before arrival. The quality of work was exceptional. He diagnosed the problem on the phone and it took him 15 minutes to fix the problem. While he was here he helped me with my garage door opener free of charge. I will call him for all electrical work in the future! You can’t go wrong with R&W Repairs.
Wonderful experience. Very professional and did a wonderful job.
Very responsive and quick! I truly appreciate how fast he was able to resolve the plumbing issue and look forward to working on future projects.
Yet another one to show up, promise an estimate and ghost. Just say you don’t want the job.
Great service, he came in a timely fashion and was very professional.
Excellent service! He came on late notice and had to make 2 or 3 trips for parts. He did a great job within my budget! Perfect care!
In May/June of 2022, I needed a bathroom redone due to a leak under the shower. It only made sense to redo the whole bathroom given the leak damaged most of the wood under the tile. I contacted 3 companies and went with Romeo. I wanted to stay in a certain price point given the size of the bathroom, 5-7,000. The WHOLE bathroom can maybe fit 3 adult people standing up at the same time. It’s a very small bathroom. I chose Romeo because he said he could do it for the price point and do it in under a week. Had I known what I would’ve gotten ahead of time, I would’ve paid the extra one to two thousand and gone with a different company. In the beginning, Romeo was prompt in his responses. Once he got the job, not so much. What was supposed to take a week, took over a month AND 2-3 trips of us (owners of home) driving to and from Georgia from Florida because his timeline was interfering with the renters work schedule. We even went shopping for supplies to assist the crew in completing the reno faster. The renters went above and beyond accommodating Romeo and his crew. They used vacation leave to stay home and asked to work from home to be here for them. Once their time was up, and the bathroom was still not completed, we ended up having to take vacation time, drive up, and stay in local hotels to sit in the home, wait for them to show up, and do the work. After the bathroom was finally “done”, the renters sent pics of what “done meant” to Romeo. They’ll be in this review. They had to come back out and fix some issues but not all. When asked about some of the issues, he basically said we didn't provide the supplies. We were never asked and when they did, we would try to locate the materials and if we couldn't find it, we would notify them so they could go out and find it. Here it is, not even 8 months later, and this is my second time reaching out to Romeo, who only responds if I text multiple times, for the same issue. The grout in the shower falling out. Pics also in review. If you are getting a renovation done, I do NOT recommend this company. Lack of care, service, response and urgency is beyond frustrating. I am still waiting after almost a week (February of 2023) , for him to give me a time of when he can check the shower grout. The same shower I had an issue with in November of 22, where I told him the shower needed regrouting and he said it only needed resealing. I waited this long to post a review because I was having so many issues and was hoping the company would do better. I have been patient and respectful. It’s apparent, he will not. He does not care. The outstanding issues: -Grout in shower falling out (not fixed) -Tiles in shower cut evenly. Done by Romeo himself (Not fixed) -Tile floor gaps (not fixed) -Hole in wall behind door (fixed) -Hole in wall in vanity (not fixed) -Vanity does not have "Marble" piece connecting wall and vanity (not fixed) -Hole in door trim (not fixed) -Shower tile does not have bullnose trim (not fixed) -Floor vent not cut but placed under wall trim (not fixed).
Had a few communication issues in the beginning but overall they finished the job with great expectations. Jon was very nice
Great experience working with the team
Quick and easy
J&M responded in a timely manner and didn't try to sell me services I didn't need. They even accommodated my work schedule.
Romeo was very quick to respond. He installed an electric plug in our bathroom. Very professional done.
Services
R&W Repairs And Renovations★ 4.2
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