Raccoon Cleaning Services

Thumbtack customerOct 2026

Wow great job on all my carpet, area rugs and even upholstery furniture!!! I will definitely use raccoon cleaning again and recommend them!! Thank you Valerie for working so diligently with us on the scheduling and pricing!! 🦝 🧼 ❤️

Jackie l.Aug 2026

Very happy with their work

Harleen S.Jul 2026

On time and professional. Added brushing on the spot for an extra 25% of the cost as recommended due to sagging carpet. Carpet was cleaned well and finished in slightly over 3 hours for upper floor carpet only incl. double staircase (14 stairs), 4 bedrooms and a sitting room. Old carpets had tough stains which were mostly removed (tried to get out with all kind of store cleaners to no avail previously). Satisfied overall.

Susan R.Jul 2026

They were 1/2 hour late and didn’t call to say they would be late. He left the door wide open and I had flies for 2 days. He barely spoke English so hard to communicate. Quality of work was good

Rich K.Jun 2026

Contacted through the Thumbtack app. Very quick to quote on cloth upholstery cleaning for four office style chairs and two recliners. Less expensive than other quote through Thumbtack. cloth upholstery cleaned on four office style chairs and two recliners. Was given service phone number if any issues occurred. Cleaners arrived on time and worked diligently. Polite and careful. Two recliners came out fantastic! Four office chairs had inadequate rinse stains after letting dry for two days. I knew this could happen on these chairs and is why I chose to have professional cleaning done. Took photos and texted the service phone number. Was contacted a few hours later and a service visit was scheduled the next day. Cleaners arrived and completely recleaned the four chairs. They now look fantastic too! Would definitely use Raccoon again and recommend to others.

Thumbtack customerJun 2026

Great work. Very kind and professional. Will hire again

Thumbtack customerJun 2026

Great Work!

Thumbtack customerApr 2026

Raccoon did a great job with our carpet cleaning. very respectful of property, thorough, and made sure all spots were removed. I would hire them again.

Thumbtack customerApr 2026

Best carpet cleaning I’ve ever had. Too bad it was to sell the place. Highly recommend and will use them for any future carpet cleaning.

Thumbtack customerApr 2026

Unfortunately, my experience with this company was disappointing. They advertise a detailed deep cleaning service, but several key items were not completed. I initially gave 2 stars because they attempted to resolve the issue, however, the follow-up visit did not meet expectations. When the team returned, it was clear there was a lack of attention to detail and consistency. Our home was mostly empty, yet cabinets were not cleaned, window sills were overlooked, and dust from a recent paint job was still present. The work felt rushed and careless, and at that point, we decided not to continue. It is important for companies to align their services with what they advertise, and unfortunately that was not the case here. Additionally, I continued to receive follow-up calls despite expressing that I was no longer interested, which added to the frustration. I hope they take this feedback seriously and improve both their service quality and communication moving forward.

Thumbtack customerMar 2026

1

Thumbtack customerFeb 2026

professional and responsive as well

Ann r.Oct 2025

We had a great experience with Racoon Cleaning Services! When I saw how much dirt came out of the carpet, I promised myself I'd have them back again!

Ljubica V.Sep 2025

Did a fantastic job! Apartment that was LIVED in for over a decade needed a DEEP MOVE OUT Cleaning. Job was done quickly & looked fantastic. Thank you!

Christie T.May 2025

Christina and Iryna did an excellent job! They were punctual, kind, respectful. They placed a high value on excellence. They did an amazing job cleaning my home. I am super pleased with their work and integrity. Hire them immediately for your next cleaning project!

Jill G.Apr 2025

I asked for a deep clean on the kitchen cabinets and the bathroom because I just recently moved in. I was afraid to sit down anywhere! They left everything so clean I finally feel like I can take a deep breathe and enjoy myself! Amazing work! Amazing job!

Tony P.Mar 2025

Overall, they did a good job. However, they spent all of the estimated time of completion for the entire house (3.5 hrs) on our upstairs, which consists of 4 bedrooms and 2 bathrooms (1 large master and 1 smaller bathroom). With that said the upstairs was thoroughly cleaned. The manager arrived at that point and told me they needed extra time that would cost more money. Not surprised as I've had this happen to me in the past. I complained that way too much time was spent upstairs and in previous cases (with other companies) they rush and don't do as thorough a job on the first floor. And certainly this was the case, there were many spots untouched as things were left in the exact same places and then you have the other end where it looks like they cleaned behind chairs and sofas and then left the room in disarray. My brother in law who was house sitting at the time confirmed that they rushed through most of the cleaning on the first floor. Total time ended up being 2 hours over the estimated time for completion (5.5 hrs total) and they ended up charging me for just the extra additional hour to appease my complaints. Therefore, I added a star for their customer service on the adjusted pricing. I won't be using their services in the future as I prefer to have cleaners that I can directly communicate with (they didn't speak English) so I can set clear expectations. Also, I need consistency in their work and thoroughness in all areas of the house.

Rob K.Jan 2024

We had a very challenging cleaning project at our elderly mothers three-bedroom condo and raccoon cleaning did an amazing job from the very start and gathering all of the information and scheduling as well as going above and beyond in their cleaning process and the final results. They did a fantastic job for us, and we will be sticking with them to now conduct a regular cleaning for us. If you are looking for a great professional service with fantastic results - I wouldn’t hesitate to contact Raccoon Cleaning!

Amber P.Jul 2023

NOTHING 'DEEP' about the cleanings. The 'deep clean' we requested was surface level at best x 2 attempts. Very hard to communicate with. I had them come to our home prior to our scheduled cleanings (June 24th and June 3rd) since I wasn't sure they were understanding what we needed. The 'supervisor' who came ensured she understood. Neither cleaning was satisfactory or beyond the normal cleaning I do myself. We are selling our home and so most of our stuff was moved to storage. We needed a deep clean prior to having pictures of our home done and then cleaning the day of our open house. Initial clean: we asked that the beds be nicely made, rooms vacuumed nicely, hardwoods cleaned, and cabinets wiped down. You can see from the pictures, that this was done very poorly. The way they 'made the beds' was disgraceful and sloppy, I had to redo them. The hardwoods still had stuff stuck to them under the table where our kids eat and the cabinets were not wiped down. They didn't move anything where they vacuumed like chairs or nightstands. We figured since this was just 'for pictures' maybe they didn't think this was necessary. So we kept our next scheduled cleaning with them on June 3rd. Second clean: we asked for a deep clean of the kitchen and bathrooms, windows, baseboards, get what thye missed the first time, etc. Then to vacuum and mop floors to make it look nice. They were VERY aware that we were having our open house later that day and needed to be out by noon. They assured us that was enough time since it was the second clean. I walked in at 11:30 and they hadn't even started on the floors or carpets on main floor. They rushed to finish and missed our laundry room completely. Not sure how they cleaned the baseboards, but they looked untouched. The floors, baseboards, and corners of our master bathroom were terrible, like they didn't even try. Missed spots on our bathroom cabinets. It was $42/hour per maid (they sent two maids). They completely underestimated the time it would take to clean the house based on our sq ft (its pretty clean at baseline and there are several rooms/bathrooms we don't use). So instead of $375 we ended up spending close to $600 (with tips) for 2 cleanings. And the work wasn't even completed. Our cleanings were about two weeks apart so not a lot of time to get things too messy again and I really struggle to figure out what they spent their time doing. Both times after they left, I had to re-do what they supposedly did. I reached out to Mary following the cleanings requesting someone come by to see EVERYTHING that was missed or for a refund on a portion of the cleaning and never heard back. Go with a different company.

Scott B.Mar 2023

I scheduled a post construction cleaning. The apartment was a complete hellscape with drywall dust from construction on all surfaces. This team worked miracles for me. The house was clean and tidy by the time they left. There were areas they cleaned that hadn't received attention for years. :-) Definitely would have them back.