Rapid response came out and was on time, professional, and personable. We appreciated the estimate they provided
Rapid Response Plumbing, Cooling and Electric
Great value
- 840 hires
- Based in Franklin, TN
- 10 years in business
- 22 employees
- Responds in about 5 minutes
- Background checked
About Rapid Response Plumbing, Cooling and Electric
Rapid Response Plumbing, Heating & Cooling is a locally owned and operated HVAC and Plumbing service company. We provide installation, maintenance and repair for a wide range of HVAC systems including air conditioning units of all makes, furnaces, water heaters, heat pumps, ductwork and air quality services. We consider it a privilege to have served Brentwood, TN and the surrounding areas for over 25 years.
Reviews
Responded quickly. Checked the HVAC system and provided quote. Quote was significantly lower than competitor quote. They did the work as needed. Even though the job was more difficult than expected they honored their quote. The technician was courteous and explained everything fully. I will hire them again if needed.
We had a wonderful experience with our HVAC service! They were extremely responsive, professional, knowledgeable, and courteous throughout the entire process. Communication was excellent, and they took the time to make sure everything was done correctly. It's refreshing to work with a company that values customer service and takes pride in their work. We truly appreciate their prompt response and quality service. We highly recommend them to anyone needing HVAC services!
My WiFi thermostat showed the house really hot. I called Rapid Response. He came right away. Fixed the AC, even had the capacitor in his van and it was cool when we got there! Now, that’s RAPID!
Rapid Response was quick to get in touch with me to see what I needed. Dylan provided excellent help to get our HVAC working properly and we are satisfied with his work!
We needed a prv installation and Ethan and Vinny came out and got that repaired for us! Both were super professional, and knowledgeable.
Be honest on the contract provided. I was given false information. They need to provide quality and timely service. I would not recommend this company due to nontransparency.
Shane did a great job! Very nice and professional person. He found the issue, fixed it right away. He said it was a simple thing and didn't even charge me for coming! That's what I'd call an honest and reputable service!
I'm a first-time homeowner, had just moved in, and didn't know why air was barely blowing out of my floor vents. Nick did an assessment for free, quickly found the cause, and thankfully no work was needed. The best part was that Nick took the time to educate me on my system, pointing out the different parts of my HVAC, what they do, and how they work together, and what to look for in the future. I feel like I've found the HVAC company I'll be going to for any future issues. Completely confident they will be honest and do a good job. I'm tempted to sign up for their maintenance membership where they come out routinely to check heat, air, plumbing, and electric.
Awesome job replacing my hot water heater. Professional and neat and the price was great.
Very punctual and accurate with repair estimate. Super friendly and knowledgeable.
Rapid Response was very helpful to my client when making decisions about her whole home dehumidifier system.
Jay came out for our service call and did a great job! I highly recommend and will come back for future service.
They did a great job! Would recommend
J. S. Olsen was wonderful. He quickly found my problem and fixed it. THANK YOU!
Jeremiah was clear in his findings and recommending the proper solution to the problem. Would recommend him highly.
Always a pleasure working with these guys. They really know their stuff
he was very professional and I knew what he was doing
Rapid Response was prompt and quick in answering me and getting someone out here asap. My technician was amazing would recommend Tyler to anyone
I had an excellent experience working with the technician Jay Olsen (Rapid Response). The quality of the work was outstanding—everything was done carefully, up to code, and looks very clean and professional. Jay arrived on time, communicated clearly throughout the job, and left the work area spotless, which really demonstrated professionalism and respect for my home. I wouldn’t hesitate to use again and highly recommend to anyone needing electrical work.
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Rapid Response Plumbing, Cooling and Electric★ 4.5
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