Arrived on time and was able to fix our kitchen sink quickly and gave advice on how to prevent it from happening again.
Ready Rooter LLC
- 318 hires
- Based in Bellevue, WA
- 5 years in business
- 26 employees
- Background checked
About Ready Rooter LLC
Hi! We are Ready Rooter and we are here to make our customers’ lives easier. We provide a full service drain and sewer service that will keep your pipes in tip top shape. We are family owned and operated and Licensed bonded and insured. We would love to help you!
Reviews
I scheduled Ready Rooter and they cancelled last minute twice. I had taken off from work to stay back home and they cancelled. I gave them 2 stars because the technician was fine but the company and customer service was terrible. They promised to refund 10% because of their scheduling conflict and they never did that. I kept calling to check on it and they put me through 7 people and made me repeat Everytime what the issue was. Never ended up getting the refund and pretty much wasted my several hours. Never going to use this company in the future or recommend them.
Not sure what is happening with the communication between the dispatch and contractors, but basically waited for three hours and even asked for a follow up call on what time they were supposed to come. No response, had to cancel. Not a good first impression.
Blown away by the professionalism and kindness shown by Chevvy, who responded to the service call. My tenant had a water heater issue on friday evening and I was able to book a service call with Ready Rooter within minutes. I asked them to schedule the time directly with tenant and they arrived right on time. Chevvy looked at the water heater and diagnosed it to a tripped breaker. According to agreed terms he could have charged me the service fee but displaying true kindness, he waived it off. I would 100% recommend Chevvy as he is a true gentleman.
Ready Rooter, from their customer service staff to the service team of Andrew and Alan, made the entire experience stressless, and came to our aid within two hours from our Thumbtack request. They were all friendly, understanding, respectful, and helpful through the entire process. Their service call and estimate of the work involved to unclog our toilet was a big relief too. They resolved our problem easily, and the service was affordable. Awesome customer service and satisfaction all around!
Did the work with no problem had it done with in minutes worth every penny thanks 🙏🏾 to Tristan he’s the best if need help call 📞 them
Called for a water heater leak on a Saturday and they got me right on their schedule. Kept me informed on arrival time, showed up in the ETA window. Gave us a fair estimate and completed the work quickly. Would definitely recommend.
They are too professional, while fixing the plumbing, they damaged my wooden cabinet with a power saw. Will not hire for next project.
Technician Santino, fixed our clogged toilet as promised, he made sure to order a new part which was misplaced which will arrive this coming Friday, their associate Lana was very professional in answering my questions and showed great patience throughout the whole event. Supervisor Jose was very efficient and professional.
Waste of time and money with Ready Rooter LLC. Totally unprofessional and felt like a complete ripoff. They kept trying to upsell and exploit the situation to squeeze more money out of me for the same project. When I questioned the extra charges, they abruptly left the job unfinished — literally left a cutout and walked away. I wouldn’t recommend them to anyone. Never hiring them again.
Services
Ready Rooter LLC★ 4.3
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