Very knowledgeable and offered great advisement
red star restoration
Great valueLicensed
- 22 hires
- Based in Northford, CT
- 16 years in business
- 1 employee
- Responds in about 30 minutes
- Background checked
- License verified
About red star restoration
Family-Owned & Operated | Serving Connecticut Since 2010 Red Star Restoration provides professional cleaning and restoration services across Connecticut. Our team specializes in water damage restoration, mold remediation, carpet & upholstery care, and air-duct sanitizing and gutter cleaning. NO GUTTER MAINTENANCE We partner with major insurance carriers and bring over a decade of experience restoring homes and businesses after water, fire, or mold issues. We also offer eco-friendly, non-toxic cleaning solutions — safer for families, pets, and the environment. Clients appreciate our fast response, transparent pricing, and respect for every property we service.
Reviews
The gentleman from red star called me in a very timely manner. He took his time and asked me lots of questions and explain the whole process that they do. It was very informative at this time that we’ve not to move forward
I had a old water seepage/stain mark on my foundation wall. I was worried if its due to some mold build up. Technician was able to assess and was honest to tell that there is nothing to worry about.
We hired Steve’s team for a mold remediation and I couldn’t be more impressed with the mold remediation service I received. From start to finish, the entire process was handled with professionalism, care and was great value for the service received. Steve was prompt, responsive and conducted a thorough inspection to assess the extent of the mold problem. He explained the remediation process in detail and answered all of my questions. On the day of service, he arrived promptly, worked efficiently and thoroughly, and left the space cleaner than when he’d arrived. He even fixed my garage door sensor on his way out! If you’re looking for a crew to help with your mold issue, look no further!
This company is absolutely wonderful. My upstairs toilet flooded and began to leak into my walls and out of my lights. I called Redstone, and at 6 pm, they headed to my house. They traveled over an hour and arrived with everything to dry us up. In fact, I think they brought more than needed. The guy was very understanding and went out of his way to help us without tearing the house apart. 3 days later and everything was dry, and he put everything back together that he took down. I will definitely be using this company if I ever have an issue in the future. I highly recommend it as they were overly prepared with equipment. Not to mention how personable and easy to chat with the guy who came to the house was. He made a stressful moment less stressful.
I was quoted a price for mold removal and remediation. My insurance company thought the price seemed ok. They sometimes didn’t wear masks. They didn’t wear protective suits. The flood cut like was jagged. They miss a 3 ft space where my fridge was. After they left. There was still mold but it was in an area that the insurance w/not pay. However I needed to get it done as well. I tried for 2 weeks through text, voicemail, messages through Facebook, thumbtack and email and no one would ever return my calls. I would not recommend and sorry I used them
Steven gave me, not only an estimate, but valuable information that helped me understand what my needs are, what steps need to be taken, and how he could help me. He's was professional and knowledgeable.
I was hopeless looking for a pro in ground restoration to restore my basement and contaminated soil on the side of my house red star restoration came my way and lightened this burden on my shoulder with a very professional touch and made a total transformation of these extremely dirty and contaminated area , I highly recommend Red star restoration for these types of jobs
Great experience. They were a great price but worked very fast. They dried all the water and then fixed the mold that grew, and also did the drywall repair. They were super responsive and hands off, I’m impressed.
Professional came out, fixed our sump pump which we didn’t realize had gotten knocked over, adjusted it so it wouldn’t lean over again. He was very courteous and knowledgable. Gave us great advice and didn’t even charge us for coming out as he did not think we needed serious work done at this time and that we were well set up for it to dry quickly. He had advice for the future and let us know he could come out quickly if the problem was not resolved by Monday. So appreciate the help!!
A Professional, responsive crew took care of our water-damaged area and left it meticulously clean.
Poor communication. Reached out trying to schedule a basement drying emergency, customer service said it would be the next day, and while working to schedule a time, then ignored me for most of the day, until three messages were sent, and they said it wouldn't be for four or five days. I'll be taking my business elsewhere, and would encourage you to do the same.
It was an urgent project. We agreed to pay overtime for them to come this past Sunday. THEY NEVER SHOWED, NEVER CALLED, AND NEVER RETURNED MY PHONE CALLS OR EMAIL. DONT EVER WORKWITH THEM!
Services
red star restoration★ 4.5
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