Absolutely terrible company- impossible to get promised estimate and they robocall every single day leaving the exact same voicemail. Stop spamming me!
Renken Remodeling - Bath and Shower Specialists
- 67 hires
- Based in Frederick, MD
- 11 years in business
- 10 employees
- Background checked
- License verified
About Renken Remodeling - Bath and Shower Specialists
Renken Remodeling is a leading bathroom remodeling company serving Maryland, Virginia, Pennsylvania, West Virginia and Florida. Offering complete bathroom remodeling and renovation services, Renken Remodeling features professional design consultants and unlimited color and accessory combinations to help you design the custom bathroom of your dreams. Starting your hassle-free and affordable remodel is easy. We have built a company based on what we know our customers expect and deserve. We make it a priority to communicate thoroughly with you from our first encounter to the final punch list. And because we specialize in one thing, you can expect superior product knowledge, an efficient proven process, an experienced and courteous crew, and guaranteed results. Just give us a call or use our online quote form to request your free, no-obligation consultation and cost estimate. Or, use our online scheduling tool for a time that works for you! Let us make your dream bathroom a reality--without the nightmarish cost and mess of traditional remodeling!
Reviews
Nice
I scheduled my consultation very early in January. I was told at that consultation that I could expect install within 3 to 4 weeks. We are now around seven weeks and I do not have an appointment scheduled to install. I was also told at the initial evaluation that at the secondary appointment for measurements that someone would sit down with me and go over styling options and give me options for flooring, vanity, mirrors, and lights. No one ever sat down with me and the technician seemed very rushed. The technician told me he would send me an email with links for me to pick out flooring which he never sent. I had to reach out to the company to ask for these links. I sent the company my final choices within 36 hours of getting the email to select flooring. Based on what I saw from Home Depot, all of the things should’ve been delivered within 7 to 10 days. When I didn’t hear anything from the company after three weeks I wrote an email asking for a status update. I was told all of the items will be in by February 10 and I would be contacted to schedule an install date. We are now at February 18. I’ve reached out yet again to the company to ask for an update as to why we are now eight days delayed and still have not heard anything. This has been a very frustrating process with no transparency no communication. They have 2/3 of the cost of the project and so far I have absolutely nothing to show for it to include not a install date. We are 3 to 4 weeks behind what I was initially quoted and I’m very unhappy with the customer service as well as this whole process.
Professional
Even in 2024, Renken thinks that a wife can’t make a decision without her husband present. I highly recommend you get with the times and remove your policy that insists both spouses must be present for an estimate.
Very helpful and making our decision about our project