Came in and did a great job remediating the mold problem after a bathroom leak that went undetected for 3 weeks. Here are before and after pics of the bathroom.
Restoration 1 of Washington DC
In high demand
- 85 hires
- Based in Washington, DC
- 6 years in business
- 13 employees
- Background checked
About Restoration 1 of Washington DC
When water, mold, or stubborn odors disrupt your home or business, my team and I are here to help. For over 6 years, we’ve focused on one thing: taking care of people in their time of need. As a crew of 13 dedicated professionals, we take customer service very seriously. From the first call to the final walkthrough, we work hard to communicate clearly, respond quickly, and deliver thorough, high-quality odor removal, water damage cleanup, and mold inspection and removal. If you’re not completely satisfied with our work, we’ll make it right. Reach out today, and let us help you get your property back to safe, clean, and comfortable.
Reviews
free estimates if doing an assessment
The restoration 1 team is great! Very organized, communicative, and thorough. We unfortunately had to move forward with a contractor recommended by our insurance due to scheduling conflicts, but otherwise would have utilized their services. They scheduled the inspection one week out from when we originally contacted them, did a thorough inspection, and we received the assessment and mitigation plan the same day as the inspection.
Least reliable Poor following up Doesn’t matter how much you try to accommodate them NO SHOWS
I had someone from this company come out for a mold consult, and the experience was very disappointing. The representative took numerous photos and videos throughout my apartment, including some that appeared to capture me as well, which made me feel very uncomfortable. There was no clear explanation of what was being documented or why that level of recording was necessary. I was not provided any feedback or summary of observations during the visit. The only guidance I received was to contact an industrial hygienist, despite being told beforehand that I would receive a report. Overall, the lack of communication, combined with the amount of documentation taken without explanation, felt unprofessional and invasive. If you’re considering using this company, I would strongly recommend confirming upfront what kind of report, guidance, and consent practices are actually included in their service.
Very impressed with Kenny and eager to get the report
The inspector was knowledgeable, professional, and very friendly. He explained what needed to be done in terms that I could understand and it actually was a pleasant experience.
The team was nice and professional. Cleaned all our basement mold and sealed it. I am happy with their job
Michael was excellent! Truly appreciated his follow-up and great service
These guys are thorough from the professional tools they use to their professionalism. Covered my things so there wouldn't be a big mess. Would gladly work with them again
They responded very quickly, came out and did a great job getting a quote, and started the work on time.
Came out, punctual, informative. Have a great estimate. We will be using them for our mold remediation project.
Great service by all from Benji who did inspection to Devin/Lou who did treatment.
The Restoration 1 tech was very professional and knowledgeable. They assessed our situation and provided fair and reasonable quotes for repair. Happy to work with them again.
Excellent work and no nonsense pricing. Many mold remediation companies take advantage of frightened customers and provide estimates that are through the roof. I really respect this company’s fair pricing and fast responsiveness!
There was some miscommunication on the bill however the owner and project manager fixed the issue and did not charge me for the work! Great customer service from the upper management
Mr. Mike was very responsive to my initial inquiry. He immediately sent out Jerell who was very helpful in assessing the damage and explaining what needed to be done to rectify the issue. Jerell showed up timely and went over and beyond to remediate the water issue and how to ensure we didn’t have the same issue in the future. He and his assistant made sure to wear shoe covers and put everything back like they were never there. I would highly recommend Jerell’s at Restoration 1 of Washington DC
I am very happy with this company, Restoration 1. Jerell, the person who came out for the inspection is very nice, helpful, shares information, and answers questions, and I am happy to work with him and his fellow workers. Thank you for taking care of my water damage issue and for doing a great job. You R the BEST.
I am very pleased with the work provided. The team and the experience was great and they throughly explained everything and the claims process as a first time home buyer.
Michael is definitely the person I will call again, He inspected my basement well for mold and advised us really well ...
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Restoration 1 of Washington DC★ 4.9
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