Sales person came out and told me they could replace my sunroom windows that were previously very badly installed and leaking. Sales person told me several things that would be included and when the next person came out to measure the windows (after signing contract) they told me we’re not included. I had texts to prove the sales person told me it was included but they said it was misinformation. Waited 2.5 months for my custom windows to be made to only find out that they wouldn’t be able to fulfill the order….they sent my very hefty deposit back to me via mail and did not offer any other solution. During the 2.5 month wait period I tried to contact them several times via the sales person, on-site manager, and office number with little to no contact back. I was lucky to get a “I’ll check the status” text but then no follow up to know what the status was. Very upsetting the lack of communication and then to know my windows are still leaking and have no resolution
Revamp Exteriors
- 264 hires
- Based in Chesapeake, VA
- 13 years in business
- 14 employees
- Responds in about 4 hours
- Background checked
- License verified
About Revamp Exteriors
Over 30 years experience in full service home remodeling. Roofing , fireplaces , siding , windows , doors , gutters . . Licensed and insured quality work all the time every time . We also specialize in roofing , siding , dryer vents and pressure washing. We are fully licensed and insured. Owens Corning certified contractor. Give us a call to get your home Revamped.
Reviews
I didnt end up needing to hire, however their communication and professionalism was great. Ill definitely be saving this contractors contact info for the future.
They advertise a $0 service call. When I attempted to schedule a service call, I was quoted $99 for a chimney inspection. I was only looking for an estimate
They did outstanding work. They were also really flexible and willing to make adjustments during the process. The product they use is superior quality.
They are wonderful to work with offering great guidance and candid advice. I would recommend them and will definitely call in the future.
Was very straight forward with me about the problem with my fireplace very satisfied with the job well done would recommend again
Revamp was very responsive from the initial contact, we were able to schedule quickly and the team who came out was polite, professional and cleaned up after themselves. Can’t wait to use the fireplace this winter!
The technician was prompt, very polite, and quickly determined and addressed the problem with my gas fireplace.
Very PROFESSIONAL, expert diagnosis of problem. Quick repair.
When I informed the sales tech that I was solely getting quotes as I was in the planning stages of my project he became rude, refused to show me the sample window, refused to leave pamphlet with info on windows, never provided a written quote, and informed me that if I didn’t purchase before he left the company would not do business with me even if I decided to proceed with them for these services. I DO NOT recommend reaching out to this company unless you are 100% sure that you will be doing business with them!
Stop estimator from trying to rip off people. He tried to tell us that the sq. ft. Of my house was almost twice the actual size. RIP OFF COMPANY!!!
Does not reply
The contractor did a great job at installing the new gutters. They communicated on the project details and let me know any delays. My person did show up late, but let me know!
They were here on time and replaced the roof. What I didn’t like was that I have not received any warranty paperwork. I texted the contact person, Cleus and have not yet to hear back from him. They also left shingles and a box in my yard, which was picked up a few days later so I know Cleus read my message.
Give an honest estimate of what is actually needed
Replacing my sliding glass doors was a costly project, but everything was done wonderfully. I had what felt like a drawn-out process initially to get an estimate and appropriate measurements. However, they were responsive and kept me updated on the delivery and installation date. On installation day, everyone was punctual and completed the project timely. I am happy with the end result.
Did.a.great.job
I feel very restricted by only three choices (professionalism, value, responsiveness) when actually Mr. Joseph (Revamp Exteriors) gets the other two (punctuality & work quality) for a full 5 outta 5. Thank you.
Never responded
The gentlemen were punctual, communicative, thorough and honest. Definitely recommend.