Was nice meeting Hai. He is very professional and knowledgeable. Will be using him again, thank you!
RFI SERVICES
- 1,678 hires
- 32 similar jobs done nearby
- Based in Garland, TX
- 15 years in business
- 1 employee
- Responds in about 40 minutes
- Background checked
About RFI SERVICES
I’m specialized in repairing and maintaining refrigerators, freezers and free standing ice machines for 15 years. My focus is on quality, great customer experience and fair price.
Reviews
He fixed in in a timely manner and answered any questions I may have had. Also guaranteed his work after. It is all working now.
He provided excellent service! I would definitely use him again.
Sure, here's a polished version of your review: --- **Review for Hai's Fridge Repair Services** I recently encountered an issue with my Samsung 4-door flex fridge freezer, where it was not functioning properly. I reached out to Hai for his services, and he responded quickly to my request. Hai was thorough in his inspection and diagnosis of the fridge, identifying that the upper fridge coil was leaking Freon. Hai ordered the necessary parts and, within just three days, returned to fix the issue with the replacement parts. His promptness, professionalism, and expertise were evident throughout the process. He also provided a 3-month warranty on his work, which further reassured me of his commitment to quality service. Overall, I highly recommend Hai for any fridge repair needs. He knows his stuff and delivers exceptional service!
Hai was an absolute pleasure to work with. Our LG fridge had moisture forming around the doors and dripping down the front. We never would have guessed a heater was broken in between the doors. Hai quickly diagnosed precisely what was wrong and fixed it in no time. He was so courteous, prompt, and knowledgeable. I'm glad we found him, and I can't recommend him enough!
Perfect Experience - I have peace of mind again. I love to save money and I love to get the best experience. But with Appliances it pays to get an experienced professional. In this case RFI Services was just a little more money but worth every Dollar extra. All the parts were in stock on his van. The tech team was professional, clean, courteous, knowledgeable, honest, efficient and very thorough. At first I was hesitant to hire the best because I like to save money. When I have an appliance issue in the future I will call RFI again. I would recommend for any refrigerator repair.
Hai helped us understand what was wrong with our freezer leaking water. Thankfully it wasn't a condenser or anything drastic as it turned out to be the ice maker failing. He was able to replace it and helped us understand what we can do to prevent it in the future. Super nice and respectable guy and I will be giving him a call again if I run into any issues in the future !
I’m a repeat customer of RFI services and will continue to use them as my only appliance repair shop. Each time Hai has recognized the problem immediately and repaired it in a short amount of time. He is courteous and professional!
On 5-22-22, I got home from church and shopping, and noticed when I went to put the ice cream that I purchased- into my freezer, that my freezer was not cooling properly and the temp was 17 degrees; not 0 degrees as it is supposed to be. I noticed that there was ice on the back wall of the freezer wall! Several parts could be defective, per my research, but I looked for a local GE refrigerator technician. My Google search showed THUMBTACK at the top so I looked at their techs and contacted RFI since he had the best reviews and rating. Within three minutes, I got a call from the owner, Hai. He told me about his company and he said he could be out the next day [Monday] between 12 and 1. Now, is this amazing service or what? Hai IMMEDIATELY called me and even on a Sunday! Sign of a great company already! Monday, he called me about 11:10 am, and said he could be here early in about 20 minutes. When Hai arrived, he asked me to take all the food out of my freezer and I placed it in a very large cooler that I had previously placed in the kitchen. Hai then told me that it was probably the Defrost Heater. He got to the heater, tested it, and it was bad. Hai gave me a price and I asked him to go ahead and replace it. Hai began defrosting all of the built-up ice on the condenser coils of the freezer, with his steam cleaner, while absorbing the melted ice with towels I provided. Hai worked efficiently, is very respectful, and very knowledgeable since he has been a refrigerator tech for many years. Hai allowed me to take photos while he was working and he got the job done in a timely manner. It has now been 16 days since Hai was here and my refrigerator is working as good as new! Thanks Hai for a job well done, and I wish you much success in your business!.....Daniel G.
Hai is great at what he does, he is very knowledgeable of appliances and definitely knows what he is doing. You will not be disappointed. He fixed my LG refrigerator when 3 others could not. He was a life saver! Absolutely amazing! Thank you so much Hai!!