I just signed an agreement to have my bathtub remodeled. Heather Fournier was professional and helped me through the entire project. RIHI has a fantastic product specialist. She is a gem and I highly recommend her for anyone looking to have a bathroom remodel.
RIHI - The Home Improvement Specialist
In high demand
- 45 hires
- Based in Warwick, RI
- 77 years in business
- 75 employees
- Responds in about 1 hour
- Background checked
About RIHI - The Home Improvement Specialist
The entire family at RIHI The Home Improvement Specialist, would like to thank you for stopping by to see what we're all about. For over 75 years our mission has been to beautify homes all around New England. We've served over 75,000 customers in that time! As a family owned and operated business, we realize the importance your home plays within your family’s happiness and well-being. In fact, we would like to invite you to take a glance at our many testimonials and reviews so you can see the experience many of our customers have with RIHI. The entire team at RIHI is proud to be one of New England's premier home improvement companies serving homeowners all across New England since 1949. We have worked tirelessly to build solutions that offer the highest quality products, installation, and service. Serving communities in Rhode Island, Massachusetts, and Connecticut for over seven decades, RIHI understands and embraces the importance of community. Our day-to-day focus has always centered on the customer and offering them the opportunity to own a home they can be proud of and enjoy. We look forward to the opportunity of serving you.
Reviews
They did a wonderful job installing my shower stall.
Their approach was unprofessional and quite frankly rude. Will not contact them in the future for anything.
Only thing not happy about was after job was complete never received a call back to find out if we were happy. 😒
Really great and super fast
all of the above
Responded right away they listened to all my concerns.
My original review was concerning no communication from RIHI after the deposit. However, I was sure this was due to COVID circumstances. After I left the review I was contacted and treated with respect. Maureen was very profesional and was able to help me get my project started ! Very happy with the service.
They were very professional and were very informative
Great experience working with RIHI. We got two new windows installed, they are great quality and the work was done super fast. They called us and checked in every step Of the way. Highly recommend RIHI for any home improvement needs!
I reached out a couple of weeks ago to get a partial remodel of a kitchen. We had moved into a new multifamily that we purchased, the kitchen was partially remodeled as the contractor had to sell. There was no space for a dishwasher with the way the base cabinets were (old house) and we needed more cabinet space and more counter top space. Michael Daudelin and Angela helped us figure out what made sense in our kitchen over Microsoft Teams. The team came out to confirm measurements and things kept moving along at the pace that was promised. Although RIHI was not the most cost effective, the quality of the work and the punctuality of what they promised was worth it. We were hesitant given the number of reviews that made it seem they were constantly late, however, that was NOT our experience at all. In fact, I decided to delay the installation a week as our work from home situation changed a little and they were understandable. Angela was a joy to work with - she was direct, detailed oriented, and simple to communicate with over e-mail. We'll definitely be using RIHI again for the other unit complete kitchen remodel, windows, and roofing as well. Thank you RIHI!!
Horrible and wouldn’t keep an appointment unless I gave him everything he wanted. I’m sorry but I do not want you spamming me buddy! Poor contractor
Thanks
Unprofessional
My salesman was thorough, punctual, engaging, and made the experience very valuable. He was a credit to your team. The ONLY reason I did not use RIHI was because I had to go a security route as my personal needs altered somewhat dramatically. Please thank him for us.
The sale agent came in uniform. He didn’t even bother to write a quote stating that the company only offers premium products. He kept asking me what I was looking to spend to do the roof and siding on a 987 sft. I told that I could not disclose this info with him and that I just need a competitive quote. He left. Update: I initially left a 1 star review. Less than an hour later, I received a call from the company apologizing and promising to remediate the situation. As such, I update my review to a 3 star and hope that this experience helps both the company and future customers.
Workers were prompt, courteous and performed their work under arduous winter conditions. I already see the difference in basement temperature and dry floors!
The installers were friendly, courteous and skilled workers.
Services
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RIHI - The Home Improvement Specialist★ 4.5
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