We hired Robert back in late August to service an LG refrigerator for our customer. At that time, he requested a $275.00 diagnostic fee upfront, which we promptly paid. Our company then pre-ordered the necessary replacement part and had it shipped directly to him. After receiving both the payment and the part, Robert completely stopped communicating. It has now been over two months, and he has ignored all of our phone calls, emails, and text messages. He is currently in possession of both the $275.00 diagnostic fee and the parts we supplied, and the customer’s repair remains incomplete. We highly advise against doing business with him.
Robert HVAC and Appliance Service
- 69 hires
- Based in San Ramon, CA
- 2 years in business
- 1 employee
- Background checked
About Robert HVAC and Appliance Service
Exact pricing requires an in-person diagnostic, so we do not provide quotes over messages. If you are looking for a reliable and professional appliance repair technician, you’ve come to the right place. At Robert HVAC and Appliance Service, we provide expert service with a 90-day warranty on all repairs, ensuring your peace of mind and long-lasting results. Our primary goal is professional excellence and total customer satisfaction. We specialize in high-quality restoration for all major household appliances: ❄️ Refrigerators & Wine Coolers 🧺 Washers & Dryers 🍽️ Dishwashers & Garbage Disposals 🍳 Ovens, Ranges & Microwaves 💨 Range Hoods ❄️ Air Conditioners Every service begins with a comprehensive diagnostic and a clear explanation of the issue. The service call is $0 if you proceed with the repair after the diagnostic. At Robert HVAC and Appliance Service , you only pay for real results. Why Choose Robert HVAC and Appliance Service ? ✅ 90-Day Warranty: We stand behind our work with a solid guarantee. ✅ Customer Satisfaction: We aim for professional excellence to ensure you are happy with the results. ✅ Transparent pricing: No hidden fees—the service call is waived with any repair. ✅ Expert Workmanship: Precision and care for every major appliance brand. Robert HVAC and Appliance service — where quality meets reliability. 💬 **************************************** and get fast, professional help you can trust.
Reviews
He did not complete the job so I will give him one star.
Excellent service. On time. And very clearly explained.
We had to reschedule because he had a previous engagement scheduled. He rescheduled for the next day and everything went quick and fast. Thank you
Very friendly and fast service. Had our dryer up and running in no time. Would definitely use his service again but hopefully I won’t need to.
Robert was very efficient, he examined the issues I had with my freezer and sent me a list of all the parts he recommended to be replaced with the name of the part, price and estimate of the cost of labor.
Robert came to inspect my refrigerator which wasn’t cooling. He was very personable, professional, and very welcoming of my questions. I would highly recommend him.
Robert came to our house 3 times to ensure that the dryer was properly fixed. Now we have a 6 month guarantee of his work and that the problem is fully resolved.
He was great, I would definitely use him again. Absolutely wonderful. On time, finished both jobs quickly.
Overall efficient , proactive and solution based . Highly de recommended
He did an excellent job repairing my propane stove/oven, and my 20 something old electric dryer. Very knowledgeable, very precise, and very through when inspecting the appliance. Ask him anything about your appliance, he will give you a direct and honest answer.
Robert is very professional he told me that my mwo had to have some replacement part and it was almost as pricey as a new one. Since my mwo is built in and I was confused with the dimensions he got in home depot and found me the best mwo for my space at a cheaper price than I’d found before. He went above and beyond his diagnosis fee. I was very happy I’d met him.
Robert gave us the best service we have received since moving to Merced. His high skill level and pleasant personality made everything go smoothly and we had cool air in record time. Hire Robert and you’ll be glad you did, like us.