The young lady that came out did an amazing job. I did not give much notice yet Robert immediately responded with a decent price. I had a quote from another service that was almost 200 more for the same job. I would recommend this company to anyone.
Roberto / JR - Cleaning and Tinting - Brazilian
In high demand
- 153 hires
- 2 similar jobs done nearby
- Based in Wake Forest, NC
- 2 years in business
- 4 employees
- Background checked
About Roberto / JR - Cleaning and Tinting - Brazilian
I am a single father with a 2-year-old son who specialized in Brazilian differentiated cleaning and will provide quality and satisfaction to your home
Reviews
Good to work with
Couldn't be happier. He's friendly, thorough, and saves me so much trouble!
Beautifully done!!
In and out. Very quick to respond and done a thorough job
Very detailed cleaned very deep. Asked what more could he do
I was recently searching for a cleaner and stumbled across Roberto on NextDoor. After his first visit, I was extremely satisfied with his work. He was kind, punctual and very responsive. Even days after his cleaning, I found little things that let me know how detailed he can be. It’s not always easy to find someone through general searches and sorting through reviews but I’m confident that he was just what I needed. I look forward to keeping him on the schedule and would absolutely recommend Roberto.
Robert was quick to respond and was efficient in completing the work.
Robert was able to come same day, did all the carpets on top of the cleaning I originally requested. He went above and beyond! 10/10 would recommend.
Robert done a great job on a post renovation cleanup. He was on-time and dne a great job. Will hire again..
I received an immediate response from Robert after submitting my housekeeping request on Thumbtack. He mentioned that, as a man in a female-dominated field, he has difficulty finding clients but promised a "Brazilian cleaning differentiated by quality." Based on his checklist and positive reviews, I scheduled a cleaning to include our home (3BR, 2BA, 1,730 sq. ft.) and back porch. Communication leading up to the service was excellent, and Robert and his team were punctual. He arrived with two assistants, and after giving them a quick walkthrough, I returned to my laptop (I work remotely). They were at the house for almost two hours and appeared to be working diligently. When Robert said they were finished, I was about to join a work call, so I quickly paid ($200) and tipped Robert and his crew $25 each before walking them out. As they drove away, I realized I never saw anyone go out to the porch. I immediately called Robert, and after a brief pause to ask his crew, he confirmed it had been cleaned. I felt reassured until I looked for myself and saw pine pollen everywhere. I snapped few photos to show Robert the porch had indeed been missed. He texted an apology and offered to return his tip (which I declined). He did not, however, offer to come back and complete the work, even though they'd just left. At that point, I was overdue to join my work call. When it concluded, I gave the house a closer look and discovered the porch wasn’t the only issue. Overall, I would describe the service as a surface clean. I found multiple areas throughout the home that were still dusty or dirty upon closer inspection, including surfaces, corners, baseboards and sills that were overlooked. The master shower was the most concerning, as it clearly had not been cleaned to a professional standard. I wiped several of these areas myself and sent photos to Robert to show that my concerns were not unreasonable. To his credit, he was very apologetic and explained that one of his cleaners had a sick child at home, which may have contributed to the lack of attention to detail. He also offered a discount on a future cleaning. I would have preferred an offer to return and address the missed areas, especially since the porch was completely skipped, and I alerted him within minutes of their departure. I suggested to him that, as the business owner, a final walkthrough or inspection before leaving a job would help ensure consistency and avoid situations like this. Honestly, I blame myself for not quality checking before they left. That's on me. And for that reason (and the sick child), I'm rating this service three stars instead of two. In fairness, Robert was very friendly and accommodating. His communication was strong, and the team was professional and punctual. However, the quality of the cleaning did not match the expectations set, and I would not use the service again.
I highly recommend Roberto for any home window tinting. 100% satisfaction
Robert was prompt for our scheduled appointment. He answered all my questions. Our floors look as good as the first day we moved in. The house is so clean and smells wonderful. Robert’s attention to detail is great. He was very nice and took his time. I will continue to use his services.
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Roberto / JR - Cleaning and Tinting - Brazilian★ 4.9
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