Avoid at all costs. Like a previous reviewer mentioned, he came out, did a diagnosis, and took payment upfront — then stopped communicating and missed his deadline. He wouldn't return our calls. We asked for a refund, and after a lot of back and forth, he promised one within two weeks. That deadline has now passed too, and we still haven't received a refund or heard from him. The initial diagnosis was August 29th; it's now September 18th, and we're preparing to take legal action.
Rohan Appliance repair
Great value
- 1,346 hires
- 245 similar jobs done nearby
- Based in Alexandria, VA
- 10 years in business
- 2 employees
- Background checked
About Rohan Appliance repair
With over 10 years in business and a small, dedicated team, we provide reliable home appliance repair you can trust. We service most major brands and models, including washers, dryers, refrigerators, ranges, dishwashers, and garbage disposals. From a leaky washing machine to a refrigerator that won’t cool, we focus on accurate diagnosis and efficient repairs so you can get back to your routine quickly. Our service fee is $65 per appliance, clearly communicated upfront so there are no surprises. Tell us which appliance you’re having trouble with, and we’ll take care of the rest.
Reviews
I only wanted a dishwasher motor replaced and I provided a Whirlpool part. At the conclusion of the first visit, I was asked to verify if there were any leaks and I was not sure why I was asked that, since leaking was not a problem. After putting a load in, there was water leaking under dishwasher, behind dishwasher, and the island. I turned off and called the tech. He told me to drain and he would let me know when he would return. I thought it would be the next day at the latest. The initial repair was May 4th and the return was May 10th. The tech was polite, but I just cannot see using the vendor again. The dishes are not clean, and I may have to buy a brand that is not Whirlpool.
Rohan took my money for part and now ignoring my calls and texts
Efficient, effective, courteous, and professional! He described the issues and got them fixed to our satisfaction.
EVER SHOWED OR CALLED SET A TIME FRAME BETWEEN 11&1 and never called or showed very unprofessional. See proof of below written engagement
Excellent job! I’ll be working with them on my next appliance. Give Rohan a call! He fixed my dryer
Great service, responded within 10 minutes. Came out to see me the same day. Diagnosed the problem, and fixed it very next day. Will use again.
This guy is a scammer he told me that he would change my motherboard water valve and labor for $500. When he arrived to the house he completely forgot to order the water valve said he would order it. Messaged me a few days later told me water valve was $175 and I shopped around to other techs and they told me he was scamming me because the valve was $98 not $175. Do not go with him and then he acts like he doesn’t remember you or the work he did. Then wanted to threaten me with the police when I told me what other techs quoted me. Don’t use him
Nasim was very respectful and professional! Quick to the job and install the washer and dryer with ease!
Nasim communicated the whole time, was very quick and professional. Will definitely use again. Came the next business day! Replaced microwave and fridge handles.
Services
Rohan Appliance repair★ 4.5
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