He’s great
Rooter Express Of Jax
In high demand
- 48 hires
- Based in Jacksonville, FL
- 5 years in business
- 1 employee
- Background checked
About Rooter Express Of Jax
Rooter Express Of Jax is committed to excellence in every aspect of our business. We uphold a standard of integrity bound by fairness, honesty, and personal responsibility. Our distinction is the quality of service we bring to our customers. We are watchful of our customers’ interest, and make their concerns the basis of our business.
Reviews
Julian was responsive immediately and quickly arrived to my house. I would Absolutly use him again.
I scheduled an appointment for 12noon it was discussed with the business @9am. At 12:15 no one had showed up, I called left a message, at 12:21 my phone call was returned and I was told they would be there in 45 minutes with no apologies. I’m writing this because it has been almost 2 hours later. No call no service render. Bad customer service.
fast and got the job done
Julian was prompt and offered same day service. He quickly got to work clearing a clogged bathroom sink, by snaking the old pipe. He was done in under an hour. He cleaned up behind himself and diagnosed a kitchen leak. The only complaints I had is he didn't state his payment options upfront (cash or zelle only). Also, his demeanor was a bit off putting, due to the intense stare but he was a nice guy. His price was on the higher end for a snaking job, but it was not unreasonable.
Got ripped off
Great customer service reasonable price thank you again
Was able to make it out to an emergency situation in a timely manner and handle the situation in a cost effective way. Highly recommend!
Julian made above and beyond effort to make my repairs in a fast turn around. Will definitely be a repeat customer in future
I'm grateful for these miracle workers.
As an elderly, disabled woman recovering from surgery and using a walker, I trusted Julian to come to my home to assess a running toilet. I was expecting a $0 service call and a quote before any work began. Instead, without my approval or explanation, Julian completed the repair—replacing a flapper and flow valve in under 30 minutes—and then demanded $225. I was shocked and afraid, alone and physically unable to object or leave. He failed to explain the charge, did not provide a receipt, and promised to email one, which I never received. I later texted my concerns and received no response. I feel taken advantage of, overcharged, and deeply disappointed by the lack of professionalism. I would not recommend Julian, especially to vulnerable individuals. This experience left me feeling powerless and exploited. I would never refer Rooter Express of Jax/Julian/Hana Laca to anyone for plumbing work/repairs.
Excellent all the way around. Responded and arrived quickly, had extra parts on hand to fix an unexpected problem. It’s clear he is an expert plumber and I have total confidence in the work he did. Will be keeping his number to call again!
Julian was punctual and professional.
Very responsive and accurate in diagnostic.
From the moment I put the request in on Thumbtack, Julian reached out to me within minutes. He was very courteous, and professional. We were able to schedule an appointment for him to come out and see the issues I had with my two running toilets within, a day or so. Once he came in, he was able to assess the multiple problems that I had not just with my two toilets, but with old valves as well. His expert opinion led me to decide on replacing the two toilets instead of repairing them. He did an amazing job of getting them out to me the very next day, finishing the job in less than two hours, and giving me a very reasonable price for the entire service. I will definitely look to use him again in the future, and will definitely recommend Rooter Express of Jax to my friends and family. I am extremely happy with the service!
My mom needed help with a runny toilet. I reached out and had a response in less than 5 minutes. Within 2 hours they arrived. They were very professional and completed the work in a timely manner. I would definitely recommend them again and will use them if needed in the future. ⭐️⭐️⭐️⭐️⭐️
Got the job done quickly.
Julian
Julian came out to my home quickly as needed and helped with a leaking pipe. He made sure that the job was done correctly and tested the pipe multiple times. I would use him again.
Services
Rooter Express Of Jax★ 4.4
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