The actual ride was mostly fine, but be aware of many hidden fees, including service fees, fuel surcharges, a separate STC surcharge, and an automatic 20% tip. None of this was disclosed until I gave my credit card information after the initial $125/hr quote. I asked to cancel and suddenly there was a better price offered, but the fees stayed intact. The driver was polite and silent. There was no water or ice available as was advertised. We also had to fumble through to figure out the music ourselves, with no cables to connect phones (BT worked). Overall, I would not recommend.
Royal transportation Service LLC
In high demand
- 8 hires
- Based in New York, NY
- 12 years in business
- 10 employees
- Responds in about 1 hour
- Background checked
About Royal transportation Service LLC
At Best Limo, we are committed to providing safe, reliable, and luxurious transportation services that exceed our customers' expectations. What sets us apart is our dedication to exceptional customer service, professional chauffeurs, and a modern fleet of well-maintained luxury vehicles. We understand that every occasion is important, whether it's airport transportation, corporate travel, weddings, proms, birthdays, or special events. Our team works closely with each client to ensure a smooth, stress-free experience from booking to drop-off. Customers choose Best Limo because we prioritize punctuality, professionalism, and comfort. We offer transparent pricing, responsive communication, and personalized service tailored to each client's needs. Our experienced chauffeurs are courteous, knowledgeable, and committed to delivering a first-class transportation experience. When you hire Best Limo, you're not just booking a ride—you're choosing a transportation partner dedicated to making your journey comfortable, memorable, and worry-free.
Reviews
Good experience and communication!
What a great company! 10/10 for customer service and value!
The white stretch limo I ordered broke down the day of our wedding, which I understood and said the black one would be fine. They did not show up on time, they were over 45 minutes out when I finally got a hold of someone (busy day for me). Then they refused to come after my husband got very upset with them because he didn't want me disappointed. They driver refused to come. Then after I disputed the charges through my credit card company they fought it. I got no apology from anyone. I would NOT recommend these people.
Thanks for being quickly responsive. A local transport has been secured.
Scammer. Charged my card despite me letting him know I want to cancel the reservation I allowed them to keep deposit they charged my card for the entire amount. They told me I could pay the rest in cash upon arrival and yet still charged my card before the service even took place. Will be disputing with my bank.
Services
Royal transportation Service LLC★ 4.5
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