The team was very responsive over the phone, but after coming out for their first visit, they quickly did a little spraying because they didn’t see active ants and then promised to schedule an eyeing visit. They never called to schedule, and when more ants escalated, we had to call them back to schedule a visit. They finally reached out and showed up, and two trips later, ants reduced for the most part. I am signed up for a subscription I don’t want and service that was poor. Hoping to cancel and get money back, but this has been a horrible experience.
Saela Pest Control - Seattle South
- 94 hires
- 6 similar jobs done nearby
- Based in Kent, WA
- 18 years in business
- 75 employees
- Background checked
About Saela Pest Control - Seattle South
Are you fighting a losing battle with pests at your home? Has your home become a place of fear and stress instead of comfort and joy? It doesn’t have to be this way. With Saela, you can live a life without pests. Whether you're dealing with ants, wasps, spiders, mice, bedbugs, mosquitoes, or something else, our award-winning pest control service makes it easy for you to focus on what matters most. Saela Pest Control serves Kent, Federal Way, Auburn, Renton, East Gate, Mercer Island, Issaquah, and others in the Seattle, Washington area. Contact us today!
Reviews
I can’t say enough about the guys I worked with. In less than 24 hours I had the nicest young man at my home inspecting everything - he was honest and told me that he didn’t find anything to be concerned about! I had what looked like flea bites- turns out it’s not bugs and is likely a reaction to something. I didn’t get forced into a contract I didn’t need. These guys deserve nothing but the best - the golden rule! Thank you.
They are not responsive. Don’t recommend if you need urgent help with critter control. Rob is the guy I got referred to and no response in 2 days while I have left several messages and called many times. Nothing about quality of work because I never get a call back…
Mario was great, he explained a lot of how the process works and what I can do to prevent and minimize spiders/bugs on my property.
Gerrad was very patient and inspected the crawl space, attic for any pest infestation. Explained everything clearly and promptly finished the work.
Quick response. They responded quicker than anyone and were responsive to my needs.
Hard to reach, have to wait for them to call me back which can take many hours. The callback is from some foreign number, complicating matters. As if they want to make sure nobody is able to reach them when there are problems... The job called for a ladder to get to the third floor, they acknowledged and the technician still showed up without any ladder, promising he'll show up the next day to finish the job. Didn't show up. Had to go through the callback process again to get the job scheduled - again - to get it done.
They were easy to communicate with and the professional who came to our house was great.
They showed up on time, were clear about their conditions and subscription terms, etc. While I wasn't happy about having to commit for a year, I don't blame them for this: I called 6 places and this seems to be the norm.
Just because they contact you it doesn't mean they will service your area. Why bother.