Great work and excellent communication. Thanks again!
SF Blind Cleaners
Licensed
- 89 hires
- Based in Burlingame, CA
- 12 years in business
- 7 employees
- Background checked
- License verified
About SF Blind Cleaners
At Shade Service LLC, we specialize in all types of blind cleaning and blind repair, as well as blind sales and custom drapery for homes and businesses. With over 12 years in business and a dedicated team of over 10 professionals, we’re committed to delivering reliable, 5-star service throughout the Bay Area. We focus on quality workmanship, cost-efficient solutions, and clear communication from start to finish. As licensed window covering specialists, you can trust that your window treatments are in expert hands. Whether you need a simple repair, a full cleaning, or new blinds and drapery, contact us today to schedule your service or request a quote.
Reviews
Unprofessional, waste of time. Had long discussions with clear instructions that I need a recessed curtain track installed which will mean need to open drywall and repair it. They agreed to everything, gave a quote and we scheduled. On day of install, we take a day off from work to be home and receive a note to call them few hours before appointment. On phone they say they cannot do recessed track installation if we already have the track, they don’t have a handyman for drywall. They do simple install on finished surfaces. Waste of time. Find someone else if you need anything more than hanging a curtain rod.
Courteous and knowledgeable and went the extra mile.
They repaired the blind and made it work better than it did before.
Very responsive and got the job done quickly and under budget. Thank you!
The work was top notch, and works even better than when the blinds were newly installed!
Our blinds unrolled and left us unable to sleep. They were able to come out next day and fix our blinds quickly! Would recommend them!
Great job! Curtains were closing unaligned with the center of the window and they came in took it apart and put it back together. It works perfectly now!! Thank you!
Hired Shade Service to install a ceiling curtain track and curtains that I purchased elsewhere. They were meticulous during the installation, respectful of my space (wore booties and vacuumed), and quick (in and out in 30 minutes, scheduled for next day). A project that would've taken me a couple hours and a headache was handled with professionalism and care. I love that they are specialized in this type of work and their rate was more reasonable than many handyman people in the area. They are also easily reachable by phone and messaging. No complaints!
I do not post negative reviews lightly. People and businesses can have bad days. However, this interaction warrants it. Background ================= I have roman shades from The Shade Store (TSS). The clutch mechanism on one of them was broken. TSS would cover parts. Their suggested labor sounded expensive. Figured I'd hire someone here. Difficulty scheduling ================= I reached out to SFBC via Thumbtack. Got a quote next day. After that, crickets. I gave up after reaching out multiple times. Finally called the business phone directly. Spoke to a manager. He agreed upon a time. The appointed time came and passed. No show. Called back. Scheduled a second time. No show again. Called back a third time. Finally got commitment for someone to show up. Pricing inconsistency ================= I was offered one price on Thumbtack - $55-$65 (see screenshot). However, over a phone call, that price was revised up significantly to $150. After 3 reschedules and a faulty blind in my master bedroom, I grudgingly agreed. It was no longer worth my while to spend time searching for another vendor. Incomplete work ================= The replacement clutch mechanism came with a chain loop that is supposed to go through a tensioner. The tech told me that they were unable to use the previous tensioner since "there was no way to put it around a continuous chain loop". They advised I ask TSS to ship a replacement. I would be charged another full visit fee, discounted to $125, for SFBC to come out and install it. This turned out to be *false*. TSS confirmed that that the tensioner can be taken apart and put around a loop. I was able to do this myself after the tech left. I assume they were in a rush and could not be bothered with figuring it out. Conclusion ================= I know it is hard to get a vendor's attention if your project is anything short of renovating the Hearst Castle. That said, it should not be this hard. We should be able to expect honest pricing. Once we pay a price, we should expect full and complete work. I hate leaving negative reviews. This situation left me no choice. I know my project was small. But this is no way to treat a customer.
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SF Blind Cleaners★ 4.8
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