The tire flew off the limo as we were on the way to the concert the limo smelt horrible it was dirty the ceiling was coming down the other tires were not safe the brakes were grinding resulting in almost an accident and having to hire Lyft drivers completely unacceptable
Skyline Transit & Tours
In high demand
- 238 hires
- Based in Charlotte, NC
- 11 years in business
- 15 employees
- Responds in about 3 hours
- Background checked
About Skyline Transit & Tours
We are a veteran-owned and operated luxury limousine and chauffeured transportation company offering professional service at highly competitive rates. Our motto: Professional, Prompt, and Courteous. We offer a variety of vehicles, including party buses, stretch and SUV limos, sedans, SUVs, shuttle buses, Sprinter vans, and more. All vehicles are routinely cleaned and sanitized, well-maintained, and fully stocked for our guests. Our drivers are neat, polite, and professional. We take pride in what we do, with a strong focus on attention to detail and top-notch customer service. With over 10 years in business, we enjoy helping our clients create memories that last a lifetime. Contact us directly for detailed pricing and current specials.
Reviews
The bus we secured broke down the night before our event. I understand that things like this can happen and I appreciate that this information was communicated to me in advance. They did provide us with a bus the next morning, but it was far from what we paid for or were expecting. The bus that pulled in to take us on our wine tour was closer to a blacked out prison bus (see attached picture). That wasn’t so bad but the A/C wasn’t working, the doors were secured with bungee cords, the windows were blackout so you couldn’t see out and the interior finishes was disgusting. Some of our tour group didn’t feel safe to ride the bus and elected to drive up on their own. When I contacted the owner he was very apologetic and offered a discount on a future group tour using a better bus or limo’s. We appreciated his offer, but it would have gone a long way with our group if a discount was applied to the trip we were on. Even with the offered discount, I’m hesitant to use them again.
very bad experience hot no air no music air and radio kept going out l recommend no one to get o this bus my girlfriend was vry upsete
Greg was fantastic! He took us to our son’s wedding so our out of town guests wouldn’t have to drive. He promptly picked us up and dropped us off. Everything about this company was top notch. They gave us a great quote in a quick manner. Excellent communication! Thank you Greg!
DO NOT BOOK WITH THEM!! Had a HORRIBLE experience with this team. I was skeptical from the reviews but ended up booking anyway. The bus and driver were OVER AN HOUR LATE picking us up and we had to direct the driver how to get to our pickup location because the driver had NO PHONE and NO MAPS. Once he finally got to our location with the wrong bus and an hour late we had to give him our phone to actually get us to the venue. It was a horrible experience and definitely will not be booking again, and I wouldn't recommend them to anyone.
Jasper was a wonderful driver for our Night to Shine event. He treated our honored guests with respect and dignity. 5 starts to Jasper and Red Carpet Limo!
The only thing I liked about this company is that they are veteran-owned, and almost everyone on this party bus was a veteran. I see that having a bus involved in an accident is an ongoing theme for this company. I was told the same thing on the DAY OF PICKUP (New Year's Day). We were then promised a black party bus, but instead the damaged one arrived...15 min LATE. I couldn't upload the video here, but I'm telling you it's an extremely rough and embarrassing ride. The poor driver had to listen to all the complaints. You can't really tell in these pictures, but the windows were spray painted lightly to look like tint! Picture yourself riding in the BACK of a U-Haul truck...not even in the main cabin area. That's what it felt like. The door was rattling, the entire ride was shaky and bumpy (felt like we were hitting potholes every 5 feet), gasoline fumes the ENTIRETY of the drive from Fay to Raleigh (3 of us had headaches by the time we arrived at the restaurant and one person sat outside the entire time--nauseated). There was also a small speaker box on the floor by the driver that had a strobe light flashing. After dinner and going back on the bus, it seemed to be aired out (gas fumes alleviated). HOWEVER, one tire was almost flat. The driver called the owner, who I heard tell him..."it will be fine, it's a dual axle". We traveled about 5 miles, heard a pop, then started smelling burnt rubber inside the cabin. The driver pulls over and the steel cords are literally protruding from the entire tire. I called the owner (Greg) at this point, who tried to say it will be ok...he was on the way from Greensboro with another bus (an hour away and we still had another hour to get home). Absolutely not...we ordered two Uber XLs at 9:30pm and paid $125 each to get back to Fayetteville. I will say he tried to make it right, but it wasn't good enough. He refunded us $400 (and said it included the EXTRA $250 without the tips we gave for the Ubers). So essentially, I still paid $150 for a trip we didn't get back home. The minimum $400 should have been refunded because we didn't complete the back half of the trip PLUS they should have paid the $300 (includes tipping) we paid for the Ubers. He offered a free 4-hour trip in the future...ABSOLUTELY NOT. You ask how can they improve in the future? BE HONEST about what you have available! None of the nonsense of "there was a hit and run on our property last night and your bus was damaged". It's ridiculous. Show REAL pictures. I'm not sure what their black party bus looked like, but the white one is trash. It should be donated. I told Greg that I felt like I was riding in a dumpster truck, and it was not an exaggeration. Hindsight, I should have scheduled 2 Uber XLs to transport us there and back...not just cheaper but a normal, pleasurable experience.
Just truly made my Birthday an extra special celebration. Eric was a great driver and a great personality to put with all of our shenanigans. Thank you again for everything
Greg was amazing!!! So quick to respond, patient while we were figuring out what we needed, and provided the most memorable day!!! Cannot wait to book them again!
We had such an amazing night. The vehicle was clean. The driver was very attentive to our needs and we will definitely be utilizing their services again in the future.
I genuinely appreciate how Red Carpet was quickly able to provide shuttle service for our corporate event with less than 24 hours notice. They were swift, professional, and took great care of us. Our event was successful! The owner personally took care of me and our shuttle driver was polite and had great customer service. Thank you for coming to our rescue!
I requested an estimate for a party bus rental. I received an estimate within 2 hours. That was speedy response and excellent customer service.
First bud was late, false advertisement as the bud we received was dirty, run down, and smaller then what we were supposed to have. Later on the bud broke down and we were stuck for a long while before we got to go back home. Driver was nice but the experience was not.
they did say it would be a SUV Limo, amd that arrived. But I Wish they had say it was a 1998 Excursion, falling apart. It was a Tuesday, I paid in full at the time of reserving, I highly doubt that was the best ride they had to offer. Driver was great, but the ride itself was disappointing almost embarrassing. 700 for 5 hrs on a 27 year old Limo on a Tuesday, sounds a bit abusive IMO
The driver, Markell, was great. They showed up on time which I appreciate because we were definitely in a time crunch. Equipment needs some upgrading but I think with that being done they will be one of the best in the business. Overall, it worked out quite well.
We had an incredible night using Red Carpet Limo Service. We rented the stretched SUV limo for my husband's birthday, and I couldn't be more happy with the service. The driver was very punctual and professional. He went above and beyond to accommodate our every request. The limo was incredible. I highly recommend using this company!
I recommend this pro to anyone, they are amazing, very respectful and helpful people. I had an amazing experience with them. They are very good at communicating. Excellent service 🥰
I would make 3 suggestions to improve Service, Quality, and Professionalism: 1.) Quality ( Limo had duck tape on the back window. Roof top in need of repair. Music did not work inside the limo. Limo smelled of cigarettes. 2.) Professionalism ( Standard uniform with white shirt & tie). 3.) Service ( follow present directions. Request feedback of Service instead of a Tip. The Details Always Matter. I want to continue to support small businesses who are passionate about quality, service, and professionalism.
Great customer service. Driver was very sweet and dealt with our crew very well. Recommended!
The owner Greg was very professional, responsive and very easy to work with. The entire team was very accommodative and hospitable. My daughter and her friends had an amazing time at her 16th birthday. Our diver Eric was also very relaxed and easy to work with. HIGHLY RECOMMEND
Services
Skyline Transit & Tours★ 4.3
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