They were early for the appointment and got right to work. I had asked for a chimney cleaning and inspection, but after the inspection they indicated the chimney wouldn’t need a cleaning. That’s what I call professionalism!
Smart Chimney General Contractor
In high demandLicensed
- 111 hires
- Based in Oak Park, IL
- 11 years in business
- 6 employees
- Responds in about 3 hours
- Background checked
- License verified
About Smart Chimney General Contractor
Smart Chimney has been providing homeowners, with high quality chimney services. We guarantee the work we do is done right as we never subcontract other companies. Our company is fully insured, licensed, and bonded, and all of our technicians, and office staff, are fully background checked before they join the team. Everyone who works for us has to maintain a clean record to stay and be willing to give you the best service you’re entitled to, no matter the size or scope of the job Our experts are dedicated to providing you the absolute best and strive to make you, your family, and your home safe from house fires and water damage caused by a malfunctioning chimney..
Reviews
Be more specific and direct. I had contact with several people. And signed the contract as stated by contractor. The day of scheduled work, I was told I was not allowed to get the work done due to initial payment that I stated I would give when they actually came out to do the job.
Easy to set up and I thought they were very responsive
Smart Chimney was great to work with. They sent me a formal digitized estimate with various options based on my project, their team was professional, and overall extremely responsive
I hired them to remove a ventless fireplace in my condo. They were responsive and tidy and cleaned up the space. I appreciated their professionalism!
Very pleased with the work provided by Smart Chimney. Along with chimney sweep, the refractory panels in our fireplace needed to be replaced and a new gas pipe installed. Our technician arrived on time, and started right away with placing tarps and plastic to protect our carpet and furniture. The job took almost 4 hours, but our fire place looks brand new. We will definitely use them again.
Excellent communication and fast accommodating response. Great education letting us know what the issue is and what needs to be done. Definitely 5 stars. I deducted one star because the tech left and in the debrief with the company they suggested a cleaning. If they were still onsite I would have had the work done. Now they want another visit to do the work with is both inconvenient and I have to pay more versus the tech doing the work on the one service call. Regardless, I would hire again but be much more clear I want to know the options before they leave.
Fixed our issue on 1st visit. It was a loose connection - they really tested the rest of the line to make it was the only one. Very confident of this solution.
The Smart Chimney team is a delight to work with. They promptly responded to my inquiry, scheduled a visit, arrived on time, completed the task and explained additional work that could be done. The quote for additional work (conversion to a remote controlled fireplace) was reasonable and we hired them again to complete the conversion. On both occasions, the team was punctual and professional in every aspect. We warmly recommend the Smart Chimney for your fireplace maintenance and upgrade projects!
They were a wonderful company. They were quick to respond and to come out. They did a great job.
Excellent Smart Chimney Inc. came out on a weekend to give me a quote for a chimney leak. I needed it fixed quickly due to an impending rain storm. They were there early the next business day and worked past dark. They did a great job cleaning chimney, installing a new liner and rebuilding my chimney. Made sure everything was cleaned up and communicated each step all the way through the job. Would highly recommend.
Cant say enough about this Company. They came out because my Mother had an inspection and they said she needed a chimney cap on a faux chimney. They came out climbed up about 20’ and took a picture that there indeed was a chimney cap there and didn’t charge my Mother! I would highly recommend you give this company a try.
Good price, good work and great experience. Very easy to reach. Addressed all my concerns. Would hire again.
I recently had a very disappointing experience with smart chimney and smart cleaning services. After receiving an initial quote for their services, I scheduled an appointment for them to come to my house. However, once they arrived, they significantly changed the quoted price with their labor 4 times the cost without any valid reason. This kind of bait-and-switch tactic is completely unacceptable and unprofessional. I had expected transparency and honesty, but instead, I felt taken advantage of. I cannot recommend this business to anyone looking for reliable and trustworthy service. Please be cautious and ensure you get all quotes and agreements in writing before proceeding with this company.
Smart Chimney did a wonderful job. Very happy with the results. They took their time to make sure the job was done correctly. Can’t say enough about the whole experience. Would highly recommend them
Wanted to remove a ventless gas fireplace from a condo purchase. Smart chimney team came by quickly for a feee estimate, were reasonable in price, and were accommodating of our schedule to get the works done. No problems removing the fireplace, removing materials, capping the gas line, and cleaning up after. Very efficient team. I would highly recommend for anyone in Chicago looking to remove a gaudy early 2000s retrofit ventless gas fireplace.
I highly recommend Smart Chimney for any brickwork and masonry needs you may have. They were highly professional from the initial quote to the conclusion of the project. They do so much more than chimneys. For me, the replaced a lintel, rebuilt a chimney, did spot tuckpointing, and even repaired several rows of brick that were crumbling.
I was impressed by the quick response, knowledge and helpfulness of the employee's. The new chimney will be installed once the work permit required by the city is received.
Smart Chimney did excellent work on inspecting our condo ventless gas fireplace. They did analyze the issues & troubleshoot in a proper method. They got all the proper equipment for the work. highly recommend to use Smart Chimney
I had a wonderful experience with SMART CHIMNEY INC. They were very knowledgeable and knew how to remedy the situation. Their pricing was fair and their work was exceptional. I enjoyed them detailing the scope of work by showing me visually on their iPad and walking me through the work flow process. I would highly recommend this company for your chimney repair needs. Thanks again for a job well done.
Services
Smart Chimney General Contractor★ 4.6
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