The work took much longer than expected, which I can understand since things happen, and that part isn’t a big deal for me. However, given the cost of the job and the expectations I had, the quality just wasn’t there. The gutters started coming apart only a few months after installation, and despite their warranty, my calls and texts have been ignored. Water is now leaking from the gutter over the front entryway, turning into ice during colder weather and creating a serious slipping hazard for anyone entering my home. There’s also water dripping down the side of the house, causing additional damage. I also had the fascia boards repaired as part of the job, but that work hasn’t held up either. My biggest concern now is safety for both guests and myself, since I’m considering having to fix the work on my own just to prevent further issues. For what I paid, I expected professional results and reliable follow-up service.
Smith Gutter LLC
- 55 hires
- 1 similar jobs done nearby
- Based in Beverly, MA
- 27 years in business
- 3 employees
- Background checked
About Smith Gutter LLC
Smith Gutter LLC is a full service Home Improvement Company. Established in 1999. We are licensed and fully insured. We provide you with an insurance certificate and Mass Contractor License copy before each job. Mass CSL / Home Improvement Contractor License # 146651. InterNACHI Certified Home Inspector and Contracting firm. IICRC Home Mold Inspector. We offer gutter, roofing, carpentry and pressure washing services. We install, replace and repair gutter systems. We offer 5 and 6 inch seamless aluminum and copper gutters in K Style and Half Round for installation. We offer custom copper fabricated in our metal shop gutter systems for commerical and historical buildings. We offer Fiber Gutter Systems for wooden gutter replacements in historically zoned towns and cities. We offer Ply Gem Leaf Relief maintenance free leafguard systems. Gutter and leaf guard systems carry a 20 year warranty. We offer gutter and roof heat tape/cable installation. We offer fascia and soffitt trim replacement with maintanace free PVC trim boards. We offer asphalt shingle and rubber roof replacements, installations and repairs. Lifetime warranties with roof replacements. We offer roof cleaning services. We clean solar panels. We offer Pressure Washing Services. We install custom snow rail systems. We provide free estimates to all our customers. We offer a 10 year warranty on labor and a manufactures warranty on materials.
Reviews
Great job with installation or larger gutters and guards. Highly recommend them.
Overall, I am happy with the job completed by Smith Gutters LLC. We had an overflowing water issue from gutters in our house. They installed two new gutters and leaf guards in our house. They look nice. I would be very happy to hire Brian for more leaf guard installation, as there are more gutters which need it. Unfortunately, I was told that Brian is working just with one kind of leaf guard and wouldn’t install a different, which I wanted. Nomeda
The new gutter looks great, and it was done so fast! Excellent job!
Smith Gutters (Brian) was great. The job was scheduled and completed in less than a week! Very happy and definitely recommend.
Brian Smith is literally everything you want in a contractor. Was incredibly responsive, provided a quote virtually and then followed up with an in-person detailed quote, squeezed us in quickly, and did an excellent job with the gutter replacement. He and his team showed up right when they said they would and worked steadily, cleaned up after themselves, and remembered our names. They also repaired parts of our exterior trim that was rotting and it looks great. Worth noting that Brian is one of the only professionals who provided his license number immediately, has a warranty on his work AND parts, and his quote was exceptionally reasonable compared to other quotes for this project.
Great job by great guys .
Brian was the best came on time and did a fantastic work. No issues very professional and helpful. Will definitely recommend him to my friends and family.
Got back to me right away. Scheduled appt and gave me detailed estimate. Answered all my questions. Had one concern and he addressed it immediately. Would highly recommend.
On time, did the job quickly and well. Took pictures and explained what he had done