Terrible experience!! My same bent bearing plates were used, just screwed into the wall as shown. I only wanted an estimate, yet felt pressured and made to feel like I did not know what I was talking about. Charged $460 for “servicing”, bending a wall plate, and adding a screw. Sadly, I was taken advantage of!
Smitty's SoLow Garage Door Service LLC
- 1,186 hires
- Based in Charlotte, NC
- 7 years in business
- 2 employees
- Background checked
About Smitty's SoLow Garage Door Service LLC
Hi, I’m Smitty Horne, owner of Smitty’s SoLow Garage Door Service. We’re proud to celebrate 20 years in business, providing reliable and affordable garage door service to our community. I’ve specialized in garage doors for over 13 years, offering everything from tune-ups and full door installations to motor installs, spring repairs, and exterior vinyl work. We now also offer financing for all customers, with quick pre-qualification that takes only seconds and does no harm to your credit. Feel free to contact me anytime. I’d be happy to help solve your garage door problem.
Reviews
great response time, came out and did the work. Super friendly too.
Had been in touch with another company and for weeks and they never got back to me. Found Smitty and he called me back in 5 minutes, had the tech (Patrick, who was knowledgeable and humble) had garage door openers for both doors ( we didn't have any previously) new rollers for both doors and Patrick discovered a broken spring on one of the doors and we got that replaced as well. Will definitely recommend!
Smitty’s SoLow Garage Door Service did an excellent job! They were professional, punctual, and delivered great work quality. Communication was smooth from start to finish, and they got the job done quickly and efficiently. Highly recommend them for any garage door repairs or replacements.
Great customer service, quick response to time. Was very knowledgeable and replacement within 24 hrs. Highly recommend!
They called and came the same day and were very professional. They fixed the issue on a very competitive rates
These gentlemen quickly got us scheduled for a high lift garage door, and we were very pleased with the results. Would use them again!
Outstanding experience. Smitty fully explained the situation and executed well.. would recommend 1000x over
I highly recommend Smitty to anyone in need of garage door service. I had a broken spring, and my technician was outstanding; he communicated clearly, was knowledgeable, and worked quickly and professionally. He also went the extra mile by oiling the parts, tightening bolts, and checking my sensors without me even asking, just to make sure everything was secure. I’m so thankful for the excellent work. I will definitely call Smitty’s services again if needed!
I had a great experience with Smitty and his team. Everyone was very professional and responsive and I appreciated the amount of knowledge that Smitty displayed during his consultation. He was able to answer all my questions and explained the process of repairing garage door panels. I will definitely be contacting him again when I have more garage door needs.
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Smitty's SoLow Garage Door Service LLC★ 4.9
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