Explained issues. Quickly found the problem. Completely satisfied.
SoGood Plumbing, Heating, & Air
Great valueLicensed
- 294 hires
- 12 similar jobs done nearby
- Based in Midlothian, VA
- 109 years in business
- 50 employees
- Responds in about 1 hour
- Background checked
- License verified
About SoGood Plumbing, Heating, & Air
Founded by our father, our family-run HVAC and plumbing company has been serving the Greater Richmond community with pride and dedication for generations. What began as his dream to provide honest, dependable service has grown into a legacy that we, his sons, are proud to carry forward. Today, our mission remains the same: to protect the health, safety, and comfort of our neighbors by bringing together exceptional individuals to form the best team of plumbers and HVAC technicians. We’re committed to being a trusted staple in the Greater Richmond community.
Reviews
Jacob was very professional and knowledgeable. He was able to efficiently resolve a complex electric issue.
great but expensive
Jacob installed an EV charger for me. The estimating and scheduling process was smooth and easy. Jacob showed up on time and was knowledgeable and professional. He did an excellent job and made sure everything worked great. Highly recommend.
New isn't always right, my new build has had many challenges a brand new ceiling fan just stopped working. Turns out thanks to So Good, and Jacob it's was the wiring and not the fan. Thankfully he was great at his job new exactly what to look for and had the job done in no time.
you deal with a bot - i didn’t know it was a bot - waste of allot time for just booking. first, they said they were gonna come at before 1 PM next day. Never came, then around 5 PM Tessa said we actually do rough-ins, we have people in your area - and i can give you a complimentary visit for you for tomorrow. I sent pictures prior as well. then hours later got a message saying- no in fact we do not do rough-ins. ??! don’t waste hours and days for no shows.
punctuality and responsiveness were right on. would use again
Great experience with SoGood Plumbing, Heating, & Air. The technician arrived on time, was professional, and got the job done. I would definitely hire again.
They came out to the house quickly and fixed our toilet. Very satisfied.
The SoGood Plumbing Co. sent plumbers out to my house within a few hours of me calling them. Luke and John identified themselves. They were professional and kind. They diagnosed and fixed my leaking toliet in under 30 minutes with no mess.
Explained issues. Quickly found the problem. Completely satisfied.
Was kind of expensive
A little pricey but quality was great and technician explained everything that he was gonna do and he was professional.
Technician very knowledgeable and respectful! Did a great job job!!
Trust is hard to earn but easy to lose. Be respectful and honest in your buisness dealings and if technicians aren’t living up to your culture and policies find better techs who arnt going to hurt your buisness.
Horrible customer service and they couldn't help. He came in my home with a nasty attitude. I would never recommend this company. They charge you for nothing it's a scam don't do. They make a mistake and you pay for it.
They handled my issue very quickly and professionally. Highly recommend!
professional, polite, no BS, treated me with respect. I will hire again if I have more plumbing needs
The technician was professional and rectified my problem in one day! Will be using them again
The cost for simply clearing a clogged drain was more than $500, and the technician spent less than one hour to do it. I spoke to the owner of the company, who was very polite. But he talked for more than 5 minutes about how the charge was justified, and offered nothing other than how the cost of everything has gone up. I will not use them again or recommend them to anyone. In fact, I will warn people about them.
Services
SoGood Plumbing, Heating, & Air★ 4.7
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