Whoever Handles communication is terrible. Would arrange a time and not confirm or would not respond to a follow up message. Attempted service two different times and had the same experience each time.
Solis Pools & Spas LLC
In high demand
- 219 hires
- Based in Berkeley, IL
- 8 years in business
- 3 employees
- Background checked
About Solis Pools & Spas LLC
Count on us for high‑quality, honest pool and spa service backed by 8 years in business. We’re a small team of three, which means you always know who’s working at your home and that the job is done right. We specialize in above‑ground and in‑ground pools, as well as hot tubs, offering: • Openings and closings • Regular cleanings and maintenance • Above‑ground and in‑ground pool repairs • Hot tub repairs • Heater repairs Whether you need a one‑time fix or ongoing care, we work carefully, keep you informed, and respect your property. Contact us today to schedule your service and enjoy a cleaner, safer, and more reliable pool or spa.
Reviews
The technician was nice, knowledgeable, and made sure to ask me what questions I had. Only reason I didn't give the 5th star is that he was running 30 minutes late and seemed to check things fluidly, from experience, just seemed without a formal, pre-defined checklist or any technical instrumentation. That said, I had no prior knowledge of pools or spas, so hard for me to judge. Solid overall.
Communication with customers. Give customers time frame of when crew will arrive. No communication I had to go out of my way to keep calling Solis pools to take my money. Not good at all
I hired Cesar for regular pool cleaning and filter maintenance. Starting in early July, he stopped responding to my messages entirely despite multiple follow-ups. I was left with a pool that built up algae because I couldn’t get a response or schedule service. After two months of silence, he finally texted back only to say he could no longer service my pool - no explanation, no help finding someone else. If you need reliable communication and consistent service, I’d look elsewhere! Horrible communication and service.
Fixed my up right up!!!
Had a last minute liner issue after I had already closed my pool. Contacted Solis pool and was able to get a new liner in that week. The price was the best I was offered and I was in contact with the owner the whole time. There were no surprises and everything went perfect. I would highly recommend Solis pools to anyone looking for work.
Cesar was great to work with - adapted smoothly to changing circumstances.
Easy to work with, very professional grest work quality
Spa works great now. Thank you
My experience was excellent. He worked on my hot tub and was able to diagnose and fix the problem in a short amount of time. He kept me abreast of everything he was doing, and he was a pleasure to work with.
Good
my wife was the only one home. still too early to see if it is really working properly
Be more responsive. We had time and date set. Did not show up. I called and they said something came up, we can get you on the schedule Wednesday. Ok fine, I called to confirm it got moved to Saturday. I said forget it. I got someone else
I contacted solis to install a new pool liner. They arrived promptly and installed the new liner. They were very professional and were also respected of my property.
We had Solis replace the liner in our aboveground pool. They did an awesome job. Cleaned up afterwards, even got the filter system hooked up before they left. Very reasonably priced as well. I HIGHLY recommend this company for all of your pool needs.
Cesar fixed my issues with my pool and got it up and running for me. Will definitely call him again when further work is needed.
Quickly helped us get our hot tub ready for the season. Thank you for your timely and great customer service.
Could not be happier with the level of service and expertise provided - I highly recommend!
Caesar and his assistant did an amazing job in cleaning my HotTub. It was dirty after years of not using it and looked sparkling new after they were done. Professional, knowledgeable, and courteous, would definitely hire again!
Very honest, competitive pricing, open communication, I could keep going but just trust me and give him a shot. We were attacked with a horrible case of algae bloom. Solis pools came in explained to us what to do and then they showed up to vaccum to waste
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Solis Pools & Spas LLC★ 4.5
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