Universal did a great job cleaning our air vents in preparation for the winter. They were on time, courteous, and worked within my schedule. I would recommend them for any HVAC projects.
Southtowne Cooling and Heating
- 137 hires
- Based in Saint Petersburg, FL
- 38 years in business
- 12 employees
- Background checked
About Southtowne Cooling and Heating
Family owned and operated for over 35 years, we’re proud to keep our community comfortable with reliable, affordable HVAC services. Our 12-person team is known for fast response times, honest recommendations, and friendly, respectful service in your home. We specialize in: • Furnace repair, replacement, and maintenance • Central air conditioner repair, replacement, and maintenance • Water heater repair and maintenance • Thermostat installation and repair Financing is available, and we stand behind our work with a satisfaction promise. We truly value long-term relationships and growing our company through great customer service. Contact us today to schedule your HVAC service or to get a free estimate.
Reviews
Everything was very honest and transparent regarding the work to be done. When the technicians were here to install my new furnace, they were professional, very courteous in answering questions that l had and left the area they worked at, very clean. I would highly recommend using this service. Very satisfied.
Just got a quote from them. Ultimately decided against using Lennox equipment. Salesman was nice and professional. Probably the least pushy of the 6 quotes I got.
Very prompt and professional. Met my needs and exceeded my expectations. Highly recommend.
One star is to thoroughly checking the HVAC! To change the $10 part were charging $450, there is no proper costing and the cost is as per their mind. Also for the visit charging $89 instead of the website mentioned $48. Understood that the actual cost and they provided cost are completely different!
We will definitely be reaching out in the fall fo a quote for a new a/c unit
They work with you. Very professional very pleasant people.
The tech was VERY professional. Wish I would have found this company earlier it could have saved me a lot of time and money! They gained a life long customer!
Great job
Confirmed the appointment but did not show. After calling them learned they no longer clean dryer vents
Initially this happened set an appointment but they didn’t show up, no call, no show. Attempted to call them went to a dead line. I thought they were no longer in business. Apparently they were having some CRM issues that caused my appointment to not appear so it might be wise to call and confirm if you made the appointment through thumbtack. Once he was there he was able to give an estimate on the project of boiler replacement.
Steven did a great job servicing our unit and even identified an issue. He provided reasonably priced quotes for a new unit. We’ll definitely be a return customer!
Contacted this pro and received a prompt response: "we will contact you directly." I responded with my contact information and open availability to receive a call. There has been no further communication. Please cancel request for assistance.
Nathan showed up on time and was very detailed, professional, and courteous. He was able to get me up and running very quickly. The work area was left very clean of all materials. Nathan was very detailed in going over my options for repair and answering any questions I had. I will definitely be using Universal Heating and Cooling's services again.
Nathan was fantastic working on a leak in our AC system. He was very punctual and communicated well with what he was doing, and was overall very professional. The value of the service was also great, and I will be reaching out for any future needs!
Steven was very helpful and fixed my problem within hours of contacting them!
⭐️⭐️⭐️⭐️⭐️ I am absolutely thrilled with the service we received from Universal Cooling & Heating. Right from the start, their team exhibited the highest levels of professionalism and friendliness. They were exceptionally responsive and dedicated to understanding our unique needs for installing a new HVAC system in our brand-new home. Their hands-on approach and stellar customer service truly set them apart. They went above and beyond to ensure a seamless and efficient installation process, making us feel comfortable and informed every step of the way. I was particularly impressed with how promptly they addressed our questions and concerns, demonstrating their commitment to customer satisfaction. Without a doubt, I would highly recommend Universal Cooling & Heating. Their unbeatable service, matched with an exceptional HVAC system, has truly exceeded our expectations. I will not hesitate to call upon their expertise again in the future! A resounding five stars for Universal Cooling & Heating!
Steve was just amazing! He took the time to walk me through everything he was doing and looking at, gave me tips for maintenance, and quotes for preventative measures. Although I spent more than expected, I never felt he was trying to upsell me or get me to do anything that wasn’t truly necessary. He honestly thanked me multiple times and made me feel valued as a customer. Also- the company responded within 30min of my request, and Steve was here within 2 hours. Highly recommend Steve and the company!
Services
Southtowne Cooling and Heating★ 4.3
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