Speedy Tech Services

Dan S.Oct 2026

Tech was careful acurate and friendly

Thumbtack customerSep 2026

This was one of the worst experiences I have ever had with a company. What makes it especially upsetting is that I called them back specifically because the technician told me they were veteran-owned, and I genuinely wanted to support a veteran-owned business. The technician, Dominic, was nice while inside my home and spent more than two hours there, which is documented on my home cameras. I was therefore shocked by the later claim that I asked him to leave my property and that he was unable to finish his job. Why would I ask him to leave when I paid the diagnostic fee, signed the paperwork, listened to the estimates and different package options with color he showed me, and asked me to complete a survey for him? I simply told him I needed time to decide and would contact them if I chose to move forward as he was leaving another company showed up which was scheduled for a later time for an estimate which I didn't even know they were outside. I do not know what was communicated to his manager afterward or whether the fact that a sale was not made played any role. I only know that I felt the manager initially approached me based on one side of the story. Eventually, we both apologized and ended our conversation on good terms. I later posted a respectful review describing my experience, but the response posted to my review had a completely different tone from the conversation I had with the manager. I found the response disrespectful and retaliatory, and some of the comments made me feel that I was being treated differently and were discriminatory. That same day, I dealt with another AC company and told them exactly the same thing—that I needed time to make my decision. They respected my choice without hostility or retaliation. Unfortunately, what started as my attempt to support a veteran-owned business became one of the worst customer-service experiences I have had. I would never do business with this company again.

Thumbtack customerAug 2026

first, they told me it was going to be an $89 service fee when clearly on thumbtack it's at $29 and then they said oh right, right? it's a program going on. then the technician comes out and is just extremely rude. I told him I just wanted him to fix the pipe. I didn't want him going over my whole entire house fixing the drip and that I had someone already look at it and what they told me and then he was like well where are they then? why aren't they fixing it then? and I said well blah blah blah whatever he was extremely rude was combative with me. I would never hire them

Thumbtack customerJun 2026

Speedy Tech need to inform their customer’s timely when unable to keep appointment. My scheduled appointment time-slot was 2:00p - 5:00pm. I did not receive a call until after 4:30pm and that was a result of my call to inquire if the plumber was still coming.

Thumbtack customerApr 2026

Your tech Dalton was very polite and an time more than helpful very handsome 🤩 as well