Star Windows Solutions, LLC

Gary S.Oct 2026

They were very knowledgeable. Did a great job and the price was right.

Bob W.Oct 2026

Justin was great. Very friendly, fast and professional.

Thumbtack customerJul 2026

The company came to my home, evaluated the project, provided a quote, and I paid the requested deposit. We then scheduled an installation date. On the scheduled day, no one showed up. There was no phone call, no text message, no email, and no attempt to let me know they wouldn’t be arriving. I waited for the appointment, and after it became clear no one was coming, I attempted to resolve the situation. Because there was no communication and the work was never performed, I ultimately disputed the deposit with my credit card company. I understand that schedules change and unexpected problems happen. What I cannot understand is a complete lack of communication. A simple phone call would have gone a long way. Based on my experience, I cannot recommend this company. UPDATE: I hired this company after they came to my home, evaluated the project, provided a quote, and accepted my deposit. We scheduled the installation for Saturday and it was to take approximately 4 hours to complete. The technician never arrived. What was most frustrating wasn't just the missed appointment--it was the complete lack of communication throughout the day. I contacted the company multiple times Saturday by both phone and text, asking for an ETA. I was initially told by phone the technician would arrive around 10:00 a.m., but 10:00 came and went with no technician and no update. By early afternoon, after waiting for hours, I requested my deposit back because it was clear no one was coming. Later that afternoon, I reposted the job on Thumbtack to find someone else. Ironically, this same company responded expressing interest in bidding the project again. I replied that they had already been hired once and failed to show up. That message also went unanswered. It wasn't until after I posted reviews that I finally received an apology. I was told the technician had been given the wrong phone number and had unsuccessfully tried to call and text me. I can't verify what happened on their end, but I can say that I never received any calls or text messages from them that day, despite repeatedly reaching out myself. More importantly, I had contacted the company at least three times during the day asking when the technician would arrive. If they truly believed the technician had been unable to reach me, that would have been the perfect opportunity to tell me. Instead, no one mentioned any difficulty contacting me until after I had posted my reviews later that evening. I understand that honest mistakes happen. A wrong phone number is a mistake. What turned this into a one-star experience was the lack of proactive communication. If the company had contacted me promptly, explained the situation, and rescheduled, this review would likely be very different. Instead, I spent an entire day waiting, repeatedly asking for updates, and only received an explanation after leaving public reviews. Unfortunately, based on my experience, I cannot recommend this company.

Travis S.Jul 2026

Timely and efficient repair job

Thumbtack customerJun 2026

Four large windows went in quickly and detailed. They were very nice and dealt with some outside garden issues with no problem.

Lonnie K.Jun 2026

Crew didnot show up during scheduled time for their arrival. Over three (3) hours late with no calls as to when or if crew was to arrive for the work.

Thumbtack customerJun 2026

Starr did a fantastic job replacing my window pane on my very old house. Very professional.

Jason M.May 2026

Not happy with the service I got and will not be using them again.

Thumbtack customerMar 2026

I had Vladimir with Star windows come to gve me an estimate on totally replacing my sliding glass door. When he looked at it he told me he could fix it instead of replacing! I have had four other companies tell me it would have to be replaced and didn't offer fixing. Star windows bid saves me thousands!

Michael S.Feb 2026

Derby and Mike worked steadily with careful attention to detail. They did a great job. I definitely recommend them.

Suzie M.Oct 2025

We really didn’t know what to do about a window we couldn’t close, especially with cold weather & threats of rain. Vladmer was personable & timely. He talked us thru options & came up with a fix. We had a few other window & French door issues. Again he came up with a plan of action - to be completed another day. Very happy with our first meeting.

Charlie J.Oct 2025

Very good Company! Happy with results! Job well done!

Leslie K.Aug 2025

They fixed four windows and a sliding glass door. They did a great job!-

Diane S.Jul 2025

Very nice guys, accommodating, friendly and informative. Enjoyed their visit, love the clean feeling they left behind!

Erika G.Jun 2025

Provided an option I had not considered and it worked great.

Justine M.Jun 2025

Contacted them to give an estimate to fix/replace a door, was given a date and two time ranges for an appointment. Confirmed that the date was fine but was waiting for the appointment range with no answer. Day of estimate, after several unanswered inquiries, both time periods had passed.

Tokeysia B.Apr 2025

My son’s bedroom window was broken so I called Star window to come out and do an estimate. The guy was very nice and thorough. The price was reasonable. He explained to me the process and when the window would be in. Two guys came out one name Serjio. They did an excellent job! I would definitely recommend them and use them again for my window service

Mike C.Apr 2025

Good job

Robert R.Sep 2024

The two men fixed both doors with a minimal amount of problems. We are satisfied with the work.

Karen W.May 2024

Vladimir showed up and fixed my problem in no time flat. He was professional and courteous. While here. He also said he would provide me an estimate on a window that he could see needed some work.