I contacted them for a free consultation and ended up going with another company. When I canceled the free consultation, they called me and emailed me telling me I owe them a fee for canceling. I was never told about a fee when I scheduled the FREE consultation. No other company gave me a hard time FOR canceling my appointments with at least 24 hours notice. All the other companies I had contacted were very pleasant and asked me who I went with and let me know that they would be able to help me in the future, but this company is aggressively trying to seek a fee that I was not told about when I scheduled the appointment
Stay Dry Waterproofing
- 43 hires
- Based in Marysville, OH
- 16 years in business
- 40 employees
- Background checked
About Stay Dry Waterproofing
Stay Dry Waterproofing is your go-to source for comprehensive home protection services in Ohio. Specializing in basement waterproofing, foundation repair, bowed wall push, bowed wall support, foundation replacement, crawl space encapsulation, mold testing and removal, and drainage improvements, we've got you covered from top to bottom. Our team takes pride in their professionalism and unwavering commitment to completing each project to the homeowner's satisfaction. With a reputation built on excellence, Stay Dry Waterproofing offers financing options with favorable terms, ensuring that your home receives the care it deserves. As Central Ohio's ONLY IICRC Certified Waterproofing company, our credentials speak volumes about our commitment to industry-leading standards. Let Stay Dry Waterproofing be your trusted partner in safeguarding your home. Your satisfaction is our priority, and our reviews attest to our dedication to delivering quality service. ***ASK ABOUT OUR FINANCING*** Central Ohio's ONLY IICRC Certified Waterproofing company.
Reviews
I did not actually need to hire them but they were very responsive and knowledgeable about the service I was looking for. They were very professional and eager to help
Excellent work
No-showed a job they were supposed to come out and quote. Waste of time. No clue about the quality of their work, but their organization/logistics needs revisiting. Don’t like having time wasted as a customer.
StayDry was great to work with, from the owner down to the crew. Had piering work done on the house. Would definitely recommend them!
Great estimate
SCAM. SCAM. SCAM. Be careful when dealing with this company. They will attempt to scare you into paying more money and hide the cost in something you aren't well versed on. I recently hired this company to fix a basement issue for a buyer of one of my properties. They scared the buyer into paying more knowing that the buyers had little knowledge of what they were talking about. They took advantage of the situation and since I wasn't present they blamed everything on me. When I called the individual who I was working with said he's just the sales guy talk to Mark. Mark tried to say the initial quote went up from 10k to 20k because there was so much more work needed. He began to explain the extra work was demo and grinding of the studs. When I told him that didn't amount to no more than another $500-1000 bucks he said its actually for mold remediation. Keep in mind mold remediation was included in the initial quote already. He gave me a "discount" for the phantom work that was added. Because the home owners were scared they agreed to it and because I didn't want them to be stuck with that extra cost I ultimately paid for it. But do not trust this company. If they see an opportunity to get over on you they will. Try the basement doctor if you need a big waterproofing job.
Stay Dry was great to work with! The job was completed efficiently and with very high quality. The crew showed up every day on time, discussed the plan for the day with us, and left our basement clean, dry and in excellent condition. From the owner to the crew who completed the work, I cannot say enough good things about the company.
Never showed or called.
Mark was very responsive to all our questions and made sure we understood what was going on. The job was started very quickly.
Mark and his crew did a great job on my basement. He made sure water will no longer penetrate my basement.
Excellent service and highly recommended
Thanks for the honest estimate of my home. Very affordable.
Very honest and upfront. GREAT PRICE and very easy to deal with. Thank you Mark
Received several quotes, Mark from Stay Dry gave me the best price and they were able to get the job done quick due to my house under contract.
Mark was honest and sincere. He was very quick and efficient with scheduling and completing his services.
I was so worried about my foundation falling in, I had some cracks and a section bowing. Stay Dry was prompt, professional and very reasonable. Would highly recommend to anyone!
Great communication, very appreciative of their work. Gave us confidence in our new purchase! :)
They were professional, showed up on time and gave me a thorough inspection/estimate. Other companies gave quotes of over $20k without really inspecting anything -just some kids giving a canned sales pitch. Mark quoted a small portion of that amount and actually knew what he was talking about. The honesty and thoroughness is much appreciated.
Mark Minton is professional, smart and executed the project expeditiously. Highly recommended.
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Stay Dry Waterproofing★ 4.5
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