Absolutely exceptional AI expertise- highly recommend! I cannot say enough good things about Sutton Tech Support! I consider myself a pretty advanced AI user, managing multiple projects, complex workflows, and different systems, so I wasn’t looking for someone to just help me with the basics. I needed someone who genuinely understood AI at a deeper level, and he absolutely exceeded my expectations. His knowledge, attention to detail, problem-solving abilities, and understanding of how to make AI work smarter and more efficiently are seriously impressive. He took something already complex and helped me take it to an entirely different level. I’m intentionally not sharing all the details of what he accomplished because, quite frankly, he’s a hidden gem, and I’d love to keep him that way! But he absolutely deserves the recognition. Whether you’re just getting started with AI or you’re an advanced user looking to optimize sophisticated workflows, this is the person you want helping you. It’s rare to find someone who truly understands both the technology and how to apply it practically to the way you work. I couldn’t be happier with the results. Worth every penny, and I would recommend Sutton Tech Support without hesitation!
Sutton Tech Support
- 16 hires
- Based in Austin, TX
- 11 years in business
- 1 employee
- Responds in about 3 hours
- Background checked
About Sutton Tech Support
Private Tech Support I’m Nicholas, owner of Sutton Tech Support, a former RadioShack technician with over 10 years of experience helping people get their technology working again. Slow computer? Printer won’t connect? Email giving you trouble? I provide one-on-one remote support for Windows and Mac computers, phones, Wi-Fi, printers, email and Microsoft 365 across the U.S. You work directly with me. I listen first, explain things in plain English and show you what I’m doing while you watch. Before connecting, I explain the process and get your permission. I’m a family man with an old-school belief in treating people with patience and respect. Many of my clients are seniors, and some reach out after a scam has shaken their confidence. No question is too small, and you don’t need to know the technical terms to ask for help. A brief introductory call to discuss your issue and pricing is free. Troubleshooting and technical guidance are $120/hour, with the cost agreed before paid work begins. If something isn’t worth fixing or needs hands-on repairs by a local technician, I’ll tell you. Private tech support, with someone you know by name. Tell me what’s going wrong, and we’ll take it from there.
Reviews
Computer Repair
I can say without reservation that his technical skills and professionalism are exceptional. Nicholas recently handled a variety of computer issues for me, handling each repair efficiently. He is remarkably knowledgeable and maintains a sharp, up-to-date mastery of modern IT systems and troubleshooting techniques. Beyond his superb technical capabilities, what truly sets Nicholas apart is his outstanding approach to customer service. He has rare patience and data-driven clarity that make technical troubleshooting a stress-free experience. He fosters an incredibly welcoming environment where "no question is too stupid," taking the time to explain operational details simply and clearly.
Nicholas was immediately available with easy to understand one on one support. He easily diagnosed my computer problem and clearly guided me through step-by-step, until we had the issue resolved. I highly recommend him and will definitely use him again.
Had issues with my Mac air and HP, was on the phone with Nick who knows his tech and will figure it out. His persistence and determination helped me tremendously. He was very patient and knew what to do. I recommend this guy, Nick, with all your tech problems . I would rate him a 10+ if we were listing 1 to 10 as 10 being the best. Thank you friend!
Services
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