Sway did a great job removing some carpet and trash bags for me. He is a good communicator if he gets behind on scheduled time and makes sure his work is complete. Would highly recommend Sway!
sways service
- 3 hires
- Based in Rockingham, NC
- 6 years in business
- 3 employees
- Background checked
About sways service
I'm a dependable and hardworking pro who shows up on time, ready to get the job done right. I specialize in moving help, heavy lifting, junk removal, and general labor work — no job is too big or too tough. I take pride in making sure my clients are satisfied and their belongings are handled with care. Even though I’m new to Thumbtack, I have years of hands-on experience helping people move, clean up, and handle projects around their homes and businesses. I’m honest, respectful, and work quickly without cutting corners. Let me know what you need — I’m here to help and ready to earn your trust.
Reviews
First, let me say this was the 1st time I've ever had a negative experience using Thumbtacs services. He was late initially day of moving, I had to reach out to him to see if we were still in agreement with my move. Then 20 minutes past the start time I called, he said he had a emergency that prompted him on being late. Then once he got to my apartment I noticed he had a hitch trailer with low sides for I thought I explained to him day before my apartments belongings. How would they stay on trailer, no sides and not enough footage. I implied how would my household boxes mattresses, tvs desk couch stay on him 🤔 😳. It was a nightmare after my 65 tv wouldn't fit in his truck, we decided to see if it fit into my small car, it didn't!!! Then he tells me he and his partner have decided to decline moving me. My you I had to be out that Day!!!! Lord Jesus I have no other words to say but again I was hurt. I had to wait Another day to find more movers to move me who were fantastic (Formica) which helped me out last minute which cost me tremendously!!! I Will NEVER, use Sway services again 😒 wrong equipment, lack of professionalism though he was pleasant. Never again
Very good workers.
I set up movers to take furniture from a third-floor apartment to another on the second floor within the same community. They were responsive and could come at the time I wanted, showing up right on schedule. The guys were friendly and kept in touch, but I had to make sure they stayed on task. I stepped out for a call for about an hour and 15 minutes, and they started packing up stuff from drawers, even though we had agreed to focus only on the heavy items. After a bit, I had to steer them back to what we discussed. It was pretty hot out, so I made sure they had juice and water to stay hydrated. I didn’t mind them taking breaks, but one of the movers seemed to be overdoing it and had to stop a lot. After a while, the owner came over and said they underestimated the job, so they needed to charge me an extra $125 on top of what we originally agreed on, which was a surprise. I’m not one for confrontation, so I just went along with it. Overall, everything was intact and undamaged except for the bottoms of my couch. They had to take off a door to get the couch out, even though they didn’t remove it when bringing it in. My front door plant got totally crushed, and they took out a doorstop, leaving a hole in the wall from the doorknob. So, if you can be firm and keep everyone on track, things might go smoothly. Otherwise, it might be worth spending a bit more for a hassle-free experience. Overall, they were good guys.
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sways service★ 4.3
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