I am a property manager for multiple properties and have worked with many heating and cooling companies. This is by far the worst Customer Service and the worst technicians I’ve ever seen. After spending $2000 the AC still does not cool. When you call their number it’s directed to a calling center overseas and they have no idea what they’re doing. They visited four times already and have not fixed the issue when you call back to tell them it’s not fixed, it’s the call center and it takes days for them to reach out to the company to reschedule. I used this company because of the amount of good reviews they had and it blows my mind how bad they are. They must’ve paid for the good reviews.
Sweet Life Heating & Cooling
Great value
- 2 hires
- Based in Burlington, KY
- 97 years in business
- 10 employees
- Background checked
About Sweet Life Heating & Cooling
Formerly recognized as Poston Brothers, we are thrilled to unveil our new identity: Sweet Life Heating & Cooling. This transformation is not just a change in name; it’s a reflection of our unwavering commitment to providing exceptional service and an enhanced home experience. Under the guiding leadership of Jay Royer and his dedicated family, our values of honesty, integrity, professionalism, and technical expertise remain at the heart of everything we do. Sweet Life Heating & Cooling signifies more than a superficial rebranding; it encapsulates our profound desire to make your home a true haven of comfort and positivity. We understand that your home is more than just a building—it’s where life unfolds, memories are made, and dreams take shape. With Sweet Life, we promise to go beyond standard heating and cooling services to create an environment that’s nurturing, comfortable, and pleasant, adding our signature “service with a cherry on top” to every interaction.
Reviews
The a/c suddenly went out and after requesting a quote they were very quick to respond and came down the same day! I’m really pleased and looking forward to working with them in the future!
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Sweet Life Heating & Cooling★ 4.8
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