Very Satisfactory work and also responded quickly anytime I needed. Completed the work and had a lot of patience for me even as I delayed to meet the timeline. Excellent job done ***
Tech Relay
- 38 hires
- Based in Fremont, CA
- 11 years in business
- 2 employees
- Responds in about 1 hour
- Background checked
About Tech Relay
TECH RELAY | ON-SITE IT SUPPORT & TECHNOLOGY SERVICES Professional technology support delivered directly to your home or business. Tech Relay provides reliable on-site and remote IT services throughout the San Francisco Bay Area. From a single computer that won't start to an office experiencing network, printer, or Microsoft 365 issues, our goal is simple: identify the problem, explain your options clearly, and get your technology working properly. Our team brings experience from enterprise IT, field services, hardware support, networking, and end-user technology environments into every customer engagement. We support home users, professionals, remote workers, and small businesses that want knowledgeable technical help without the hassle of transporting equipment or dealing with multiple service providers. π οΈ HOW WE CAN HELP Computer & Mac Support β’ Windows PCs, laptops, MacBooks & iMacs β’ Hardware diagnostics and repair β’ Windows installation and recovery β’ Boot failures, crashes & blue screens β’ SSD and memory upgrades β’ Slow computer optimization β’ Virus and software troubleshooting β’ Data migration, backup & recovery assistance Business & Office IT Support β’ Workstation setup and troubleshooting β’ Microsoft 365, Outlook & email support β’ Printer and scanner installation β’ Office Wi-Fi and network troubleshooting β’ VPN and remote-work support β’ New employee workstation setup β’ Technology moves and office installations β’ Ongoing IT support for small businesses Networking & Connectivity β’ Wi-Fi troubleshooting and optimization β’ Router and mesh Wi-Fi installation β’ Access points, switches & network equipment β’ Internet connectivity troubleshooting β’ Structured cabling and cable management Gaming & Custom PCs β’ Gaming PC diagnostics β’ Custom builds and upgrades β’ GPU, RAM, SSD and component installation β’ BIOS and driver troubleshooting β’ Cooling and thermal maintenance β’ Performance optimization Phones & Tablets β’ Screen and battery replacement β’ Charging issues β’ Camera and speaker repairs β’ Device diagnostics β’ Data transfer and setup π WE COME TO YOU Tech Relay is built around convenient on-site service. We travel to homes, offices, and businesses throughout Fremont, San Jose, Santa Clara, Campbell, Sunnyvale, Milpitas, Cupertino, Mountain View, Palo Alto, Livermore, Pleasanton, Dublin, Union City, Newark, Hayward, Oakland, and surrounding Bay Area communities. Remote support is also available for eligible software and configuration issues. β THE TECH RELAY EXPERIENCE When you book with us, you can expect: β Professional and respectful technicians β Clear communication before work begins β Upfront pricing and approval β No unnecessary repairs or surprise charges β On-site convenience β Residential and business expertise β 90-day warranty on eligible repairs β Follow-up support when needed We don't consider a service complete simply because the technician leaves. We want our customers to understand what happened, what we did, and what they can expect afterward. π° SERVICE PRICING On-Site Residential Service β Starting at $150 Remote Technical Support β Starting at $120 Business On-Site IT Support β Starting at $250 Phone & Tablet Repairs β Quoted based on device and required parts Parts, extended travel, specialized projects, and additional labor may be quoted separately. You'll receive pricing before additional work is performed. β οΈ THUMBTACK BOOKING POLICY Thumbtack inquiries are intended for customers actively looking to schedule professional technology services. We're happy to discuss your issue, determine whether we can help, and provide an estimate. However, step-by-step repair instructions and extended troubleshooting through Thumbtack messaging are not included as free services. π© REQUEST A QUOTE For the fastest response, please send us: 1. Your device make and model 2. A short description of the problem 3. Any error message or photo that may help us diagnose the issue 4. Your city or ZIP code 5. Whether you prefer on-site or remote service We'll review the information and recommend the appropriate next step. TECH RELAY Reliable Tech. Real Solutions. Professional technology support for homes and businesses across the Bay Area.
Reviews
Mayar was incredible in fixing my Windows computer screen! Completed the task in an hour, and my laptop was fully operational. In addition, the price is very reasonable in comparison to other hardware service providers youβll find. Above all else though, Mayar was very kind, knowledgeable, and unbelievably helpful. Offered some valuable advice regarding my computer science career too! If I ever have another issue, guaranteed I will reach out to them again.
Mohammed was quick to get here and quick to fix the problem. Really nice guy and would call him again for IT help!
So much done in so little time. I am fully impressed by all of the work done, the time and focus taken to get this job done. Every moment was spent troubleshooting or making everything perfect. In the end, this is the best PC in the world thanks to Tech Relay. Thank you so much!
My technician was amazing, got here in exactly the time I was told. He worked very hard trying to troubleshoot what was wrong with my laptop and determined that it was needing to be replaced. I went out and bought a new one after which he sat and got my data into the new computer showed me how to work a few things. I highly recommend this company and him.
very cooperative and professional tech. He solved my problem and was at my place till I was fully satisfied with the result. I will recommend to anyone looking for tech support.
Mayer with Relay Tech exemplifies a true spirit in customer responsiveness, quality of work, professionalism when he helped me with my laptop issue and setting up a new computer. I highly recommend Mayer and I will refer friends, etc. to call on his service. I am very pleased with his work and professionalism. Thank you, Mayer.
My laptop was running slow; looked on thumbtack and chose TechRelay to do the job. Work was done, accommodations made to bring laptop to me (lifesaver) and I'm totally pleased..now I have to get to work on it. Thanks Muhammad, job well done; and a shout out to Abid for helping too. ππΎππΎ
Service was excellent from Tech-Relay. I look forward to working with them again in the future.
Thank you The great Customer Service
Fixed an iPad that had a broken screen and the actual frame was bent from a heavy impact. Made the iPad functional and met me near my home. Couldnβt be happier with the service!
I had a fantastic experience with this Thumbtack team. They came out to mount two televisions for me, and the entire process was smooth from start to finish. They were professional, friendly, and extremely respectful of my home. They arrived on time, worked carefully and efficiently, and made sure everything was mounted securely and functioning perfectly. What really stood out was that they stayed a little longer than expected just to double-check that everything was safe, level, and working correctly. They also left the work area clean and organized when they were finished. I highly recommend them to anyone looking for TV mounting or similar installation services. Their attention to detail, professionalism, and commitment to doing the job right were truly impressive. I would definitely hire them again.
Outstanding, responsive service and my printer is up and running. Will have Tech Relay back in a minute for any equipment or system issues. Service couldnβt be better.
Mayer'swork was great, he was fast and efficient, got the problem solved right away. Thanks!
The is one of the best computer repair shops i have ever had the pleasure of working with. First he is the only company to respond to my repair job posting. He arrived on time and started right away. I probably made it an annoying jobs with rePlacing the screen and he actually came up with an easier way to get what i needed. I will definitly use his company in the future for any issue i have and will recommend him to friends and family. did any excellent job and very happy again.