I was looking for a dependable gutter company to handle a few repairs before winter. Since we’ll likely need new gutters next year, too, I hoped to find one provider who could take care of both. After speaking with Brothers Gutters, though, I wasn’t confident I knew who would actually be responsible for the work. We’ve completed more than a dozen projects on our home since moving in 2018, so I’ve dealt with my share of contractors. I don’t think I’ve ever ended a call with more questions than answers. After talking to someone from Brothers Gutters out-of-state scheduling call center, my understanding was that the local branches are independently owned, while calls are handled through through the call center. I was initially given the info for an Orland Park location about 13 miles away from me, operating under the same name but owned by someone else? I later learned that this was the wrong branch for my town. What, the wrong branch? For a straightforward gutter repair, I didn’t expect to need a map of the company’s ownership structure. That left me wondering: Who would handle my project? Who would I be working with? And who would stand behind the work if a problem came up? I want to know who’s responsible before I hire someone to work on my home. This experience left me with too many question marks to move forward.
The Brothers that just do Gutters
Great value
- 8 hires
- Based in Lombard, IL
- 2 years in business
- 6 employees
- Responds in about 2 hours
- Background checked
About The Brothers that just do Gutters
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The Brothers that just do Gutters★ 4.9
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