Frank and team were great. They came out immediately for a quote and were able to start the project asap. Would highly recommend. Prices were fair.
The Comfort Authority
Licensed
- 17 hires
- Based in Tampa, FL
- 12 years in business
- 30 employees
- Background checked
- License verified
About The Comfort Authority
Like most great inventions, The Comfort Authority came about through necessity. In our years so far, we've gained the wisdom that there are many companies that can fix, sell, and replace air conditioners or repair plumbing issues, but very few truly understand home comfort. We have seen — and continue to witness — work performed that doesn’t reflect the true definition of air conditioning or the craftsmanship and care plumbing systems require. This doesn’t make sense to us. We’ve realized that to genuinely provide home comfort, you must look at the whole home and focus on every individual client’s wants, needs, and desires. That’s what allows us to understand your ideal outcome and provide practical heating, cooling, and plumbing solutions tailored specifically to you, your family, and your lifestyle. Home comfort isn’t just another term for air conditioning or plumbing repairs — it’s a feeling of peace and security. Are you comfortable on the phone with us? Are you comfortable with our recommendations? Are you comfortable with our pricing? Are you comfortable with us working unsupervised in your home? The answers to these questions are the reason we started The Comfort Authority — to bring true comfort, safety, and reliability to every corner of your home.
Reviews
Absolutely rude representative Alexis needs to learn basic customer service. Customers beware.
After our AC system unexpectedly broke, this company made a stressful situation much easier to handle. They responded quickly, explained our options clearly, and helped us choose the right replacement system without any pressure. The installation was smooth and professional — the team arrived on time, worked efficiently, and left everything clean when they finished. You can tell they take pride in their work. Our new system runs perfectly, and the whole experience exceeded our expectations. I highly recommend them to anyone needing AC repair or replacement!
Evaporator needed cleaning and air ducts sanitizing. James was very professional and explained very step of the process. There was no hidden costs, what ever was quoted was the price I paid and I will continue to use their service. God bless you James for being so honest and upfront.
The guys at the Comfort Authority were very professional. They explained everything they did in a clear and concise matter easily and in a way I could clearly understand. They came out on short notice on a Saturday, which was a definite bonus. A+ service.
I could not rave enough about the service, professionalism and quality of The Comfort Authority. I found them on Thumbtack and had never heard of their company. When they came to give us an estimate on replacing our entire unit, they brought 3 very professional people with them and they went in the attic, in every room and thoroughly researched all aspects of what would be needed to give us the best and most efficient system. Before we were able to make a proactive decision, our air conditioner broke down. I contacted them and had an immediate and caring response. They moved things around to accommodate our need immediately. They were timely, professional, thorough, left things immaculate and could have not have been better to deal with. It may seem an over-exaggeration to read all this about an A/C company because there are sub-standards in the market, but I could not recommend them more highly. They used a Goodman handler that is under warranty for 10 years and made in the USA. Do yourself a favor and use them for your next A/C replacement or repair.
The guys were extremely professional, polite and clean and took their time to inspect everything and explain. Amazing job!!!
James and Steve were very professional as well as accommodating to our schedule. The work was completed in one day confidently. They took before and after pictures which I urged them to use to illustrate the wonder they accomplished. The Comfort Authority is my air engineer. Louise Walsingham
The team that visited my home was very professional and thorough. They gave many options but for the average consumer there was so much information it became too confusing.
These guys were absolutely great! Extremely clean; impeccably courteous!
I contacted the Comfort Authority with concerns about AC and duct work. I am an allergy sufferer so my primary concern was the health of my duct work. Secondarily I am concerned about my energy bill like everyone else. I was very impressed with the Comfort Authority, and I had high expectations since both workers are engineers. Their evaluation of my situation was very through. They opened my air handler, crawled around my attic with a thermal imagery device, and took pictures of all their findings (thermal and true color pictures). I am awaiting their three scenario proposal as I asked for three outcomes - clean the duct work, replace duct work, replace AC and duct work. Both young men who came for the evaluation of my AC were very knowledgeable. They took time to explain all of their concerns as they showed me the results of the thermal scans in real time on an IPad. I could see temperature differences where there were leaks in my duct work, air handler, vents, and even recessed lighting. I have to say this was much better than someone just poking their heads up into the attic to see the air handler condition and manufacture date. I mentioned that they crawled through every inch of my attic with a thermal imager. They also measured every room and made a sketch of my home layout in order to calculate the size and placement of where each vent should be. A far cry above a one size fits all tube to every room. I have not received the quotes, and therefore have not decided which AC Company to use, but so far I have been most impressed with the Comfort Authority.
James was awesome. He is an excellent representation of your company. He was prompt, friendly, genuine and extremely knowledgeable. He analyzed my air conditioner problems accurately and quickly. The only reason why I went with a competitor was because the competitor was $900 cheaper.
Services
The Comfort Authority★ 4.8
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