This company came out a couple months ago to quote a project for me and the gentleman who came out told me that he would need to send the project manager. I’ve not heard anything back from any of them. I’ve called the business several times and was rudely told that they are busy, to give them more time to get back with me. As I said, it’s been a couple months and I’ve heard nothing.
The Covered Patio
- 14 hires
- Based in Murfreesboro, TN
- 7 years in business
- 7 employees
- Background checked
- License verified
About The Covered Patio
We are a Christian-based company founded in the Middle Tennessee area. Our family was born and raised here in Tennessee and stand behind our work and products. Our goal is to leave every customer satisfied and 100% happy.
Reviews
I couldn’t be happier with my screened in porch, it looks amazing and is of very sturdy quality. The quoting process was easy and I didn’t get quoted for extra things I didn’t really need so the prices were fair. (another vendor was 2k higher) All the guys were very friendly and easy to work with.
The Covered Patio Company has allowed 3 separate water leaks (floods to be more accurate) into our newly renovated home in Brentwood. I will give them credit they’ve made things right on the first two occasions. I’m typing this now watching water flood into my kitchen again from a patio roof they put on. It’s abundantly clear this company is in way over their heads with luxury homes, patios, fireplaces, and fire pits. I would strongly recommend you find an alternative to do any projects on your home.
Very professional and prompt.
I started a search for patio quotes recently. I had a lot of contact and quotes. However, The Covered Patio excels beyond all the others! The initial contact with Chase was stellar customer service! Pleasant, bright, great follow-up, etc., etc. I am pretty hard core when it comes to crappy or excellent customer service, and I want to give credit where credit is due. Chase is superb. It was a pleasant experience. Then, Justin came to look at my area, talked with me, and gave me a quote. He arrived as expected, was incredibly professional, pleasant, and efficient! The customer service went above and beyond, which is sadly missing in the world today. On top of The Covered Patios incredible customer service, they came back with the best quote. Reasonable and realistic for them as a small business and for us. If you want to have peace of mind and know that you're getting quality work and support a small business, I hands down suggest The Covered Patio. You will not be disappointed! You will want to do business with them for all your work. We need more businesses like this in the world today. Thank you, Chase, Justin, and The Covered Patio team!
Booked an estimate 2 weeks in advance. Was told that was the soonest they could come out. Exchanged several messages and confirmed a time and even adjusted it after confirmation to suit their needs. Today the day of the appointment no one showed. No call and no response to messages. I tried to confirm on yesterday as well no response. I waited 2 weeks to get an estimate and they did not have the courtesy to show or call.
The porch looks great. It is just what we were looking for
Did an outstanding job installing an awning. Nice men , quick, showed up on time.