They are not yet finished with my project. I was hoping they would get the vinyl seals on the windows but I don’t think they had enough product to finish the back, so they have to return next week. But they will also do another coat of sealant on the front when they come back.
THE GLASS SMITH
- 31 hires
- Based in Arlington, VA
- 6 years in business
- 6 employees
- Background checked
About THE GLASS SMITH
We Care About the Details Us here at The Glass Smith are committed to getting the job done, when it comes to this service. you can count on us to be professional, timely, efficient and make sure you’re satisfied every step of the way. Customer Satisfaction Is our main goal Since our founding, we’ve worked with numerous clients throughout the area. Great service begins and ends with experienced and friendly professionals, which is why we put so much consideration into selecting only the best to join our team. We complete projects efficiently and on schedule, and go above and beyond to form lasting relationships with our clients. We are experts in broken glass repair . Whether you need your windows, glass doors or storefront repaired, we will complete your project quickly and correctly. This industry requires careful handling and a keen eye for detail, and our technicians possess these skills and many more. Broken glass is dangerous and difficult to repair, which is why you should call the professionals instead of attempting to do anything by yourself. And when done correctly, no one will even know there was damage to the glass in the first place! If you have glass in your home or business that has been broken or harmed by weather or vandalism. We are ready to help
Reviews
If you want to waste your time, have your project canceled at the last minute, and deal with very unprofessional people, then choose The Glass Smith. They canceled my project at the very last minute without any acceptable explanation. Their communication was unprofessional, and they showed no respect for my time. I do not recommend this company.
I’m really happy with the work this glass company did. They were professional from start to finish and truly knowledgeable they explained my options, helped me choose the right solution, and made the whole experience easy. The installation looks great and the quality is exactly what I expected. I’d definitely use them again.
The Glass Smith team are amazing! Jamal knows his stuff and provides excellent service. He made a custom window for my bathroom and it’s totally awesome! Devon is highly responsible and keeps you informed all during the process. Great people! Amazing work!
A responsive team that delivers. Fantastic collaborative experience. The cost was lower than expected. Strongly endorsed.
Fantastic experience working with them! Quick to reply initially, they sent out a tech same day and started on the repair. Once the new windows came in they got them installed and the technicians they sent over were a joy to work with. Highly recommended.
The Glass Smith did a wonderful job on my patio door. The glass was broken and they immediately came out to give me a quote and did the measurements and in 2 to 3 days, I had my glass door up. Also, when I reached out through Thumbtack they responded immediately. They actually called me which made it so much more easier for me to find them. I want to thank Devon and his partner for all their hard work I would definitely will work with the Glass Smith again!
The Glass Smith team provided outstanding service during my window replacement. The staff that came out were extremely professional and courteous, and they were very respectful of my time throughout the entire process. When the initial window did not fit, they quickly handled the situation and returned on the next available day to complete the replacement without delay. I truly appreciate their responsiveness and commitment to getting the job done right. Thank you for your excellent service.
I could shout from the rooftops about how amazing this company is! They put in a lot of hours of hard work and did such an incredible job! First, I will say that the manager, Devon, is incredible. He was so patient with my husband and I as we tried to navigate an issue with our windows. We are first-time homebuyers, so we don’t really know what we’re doing yet. Nonetheless, he took the time to call me several times and help explain things to me. Now I have to talk about Jermaine! He came out to fix out windows that desperately needed to be recaulked. He said it was evident that whoever did the original work did not do a quality job. The job requires much more than a standard recaulking, but he worked tirelessly. There was also another gentleman there whose name is escaping me, but he was kind and helpful as well. When I undoubtedly need my windows replaced in a few years (since they’re already 30 years old) I know who to call! Thank you for bringing this anxious new homeowner some peace of mind!
Jermaine came with a smile and left with a smile. He explained everything he was doing and I felt I was getting first class treatment. It was a multi-step process and they communicated along the way, accommodating my schedule. I highly recommend The Glass Smith, because they do great work and I am pleased with my new windows.
Services
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THE GLASS SMITH★ 4.8
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