I’m a property manager. This was my first time working Grout Medic. The gentleman who gave me the estimate was very professional and explained where the problems areas were. The technician was great in working with the tenants and when I looked at the work done for the bathrooms it was much better than I have done in the past. Perhaps that’s not saying much, but I’m quite happy with the quality of work.
The Grout Medic of North Chicago
Great value
- 352 hires
- Based in Chicago, IL
- 4 years in business
- 8 employees
- Responds in about 45 minutes
- Background checked
About The Grout Medic of North Chicago
Welcome to The Grout Medic of North Chicago! With over 600 five-star Google reviews, since 1996 our team has been Chicagoland’s trusted experts in grout, tile, and natural stone restoration. From residential bathrooms and natural stone countertops, to commercial kitchens and Hotel lobbies, our results and customer satisfaction speak for themselves. Our highly trained and experienced technicians specialize in cleaning, sealing, and polishing grout, tile, and natural stone surfaces, re-grouting, re-caulking, tile repair, and epoxy grout installation. We believe in "Don’t replace it, restore it", delivering dramatic improvements without the cost of full replacement. Our proven process is designed to bring worn grout, tile, and natural stone surfaces back to life. Our Team completes every project with care, precision, and proven professional techniques that deliver long-lasting results.
Reviews
Work quality is excellent. Professional response for estimate request and work order. Coordination between sales and execution can be improved
Easy quote and Harry was great. More responsive than other companies and a competitive quote. Very happy with work
Michael from Grout Medic arrived and provided an estimate within the hour. I signed it and Harry, the technician, arrived the next morning to clean the shower tile, re-grout moldy areas, and silicone caulk the stall. A few hours later, our shower looks new, the mold is gone, and we couldn't be more pleased with Grout Medic's service and Harry's craftsmanship. He truly is an expert. Thank you!
My bathrooms were completely transformed. They did an amazing job!
The Grout Medic promptly assessed my needs with clear communications and easy to understand next steps. Their tech was out to perform the work within a few days and did a beautiful job. I basically have a brand new shower!
Attention to detail, quality of work, and professionalism is ten stars.
Ricardo was punctual, professional, and very detailed!
Mike, the salesperson, and Tony, the service technician, both did an excellent job from start to finish. I wasn't sure what to expect since I had never used a grouting service before, but I'm genuinely impressed with the quality and value that the Grout Medic of Chicago provided.
Team did a great job and was very responsive with any questions I had during the process
All around top quality service received via phone support, the in-person estimate & the technician who did a superb job onsite. Our original 1940s ceramic tile (bathroom) was cleaned, regrouted & left looking new. Technician was polite, worked nonstop & left the area spotlessly clean - highly recommended!
Really love the work they completed in my shower. Super nice team and responsive.
I hired The Grout Medic of Chicago to demo and install new tile in a small 20 sq. ft. bathroom. While the work itself was fine, the fees were frustrating and felt excessive for the size of the job. The labor charge was clearly outlined, but I was surprised by the extra add-ons: an $85 “trip charge” just because the job total was under $400, and an additional $30 “time and materials” fee for bagging demo debris even though I disposed of the bags myself. These fees added up to over a third of the total cost, pushing the job from $340 in labor to $455 total. For a company that already prices work by square foot, the extra charges felt like a penalty for having a small project. I paid because I needed the job done, but I walked away feeling nickel-and-dimed. If you hire them, make sure to ask upfront about all potential fees, especially if your job is under their minimum amount.
The technician worked quickly and did a good job in installing my tile backsplash. The fly in the ointment was the company, Grout Medics. They did not make it clear that I would have to hire an electrician to complete the project. My electrical outlets and light switches on that wall are now recessed due to the wall being thicker after installation of the tile. The company did a poor job of conveying this. Therefore, the estimate did not reflect the full cost of the project as we expected. Buyer beware!
Tony was very skilled in his work and left our master bath very clean
We’re very quick to respond to my initial request and had someone out the next week. The work was booked for the week after and it looks great! Very fair price for all the work done Highly recommend and will absolutely be using on projects go forward.
Gerardo was great to work with! He was meticulous and did an excellent job!
All aspects of working with The Grout Medic were friendly, professional and responsive to our needs. Very easy to work with and the workmanship was also top notch. Thanks Michael M. and Tony C.!
Ricardo did a fantastic job re-grouting, caulking, and sealing tile in our tub/shower.
Ricardo did such a great job with both of our bathrooms. He was a true pro - efficient, great worksmanship, and a clear communicator. Thank you so much!
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The Grout Medic of North Chicago★ 4.9
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