Quick and amazing job for a reasonable price I will definitely recommend
The Grout Medic of Williamson County
- 18 hires
- Based in Franklin, TN
- 27 years in business
- 4 employees
- Responds in about 2 hours
- Background checked
About The Grout Medic of Williamson County
The Grout Medic of Williamson County is dedicated to revitalizing and protecting your tiled surfaces. Our comprehensive range of services ensures your tiles and grout remain beautiful, clean, and well-maintained, including walls, floors, countertops, backsplashes, and more across your bathroom, kitchen, and other living spaces. We offer grout and tile cleaning, sealing, grout recoloring, re-caulking, re-grouting, grout and tile repair, water damage repair, and tile installation projects. Our expert technicians are highly trained to handle tile and grout repair, replacement, and restoration. We're equipped with the latest tools and techniques to restore your tiled surfaces to their original shine and keep them looking their best!
Reviews
Responded right away to my inquiry and came out within 48 hours. Reasonably priced and quality labor. I have already booked them for another job.
The grout in the tile of our family room needed a refresh! Zack and Ezra did an awesome job steam cleaning the grout and then applying the color seal to it. It looks like new instead of almost 30 years old. So glad we used The Grout Medic of Williamson County. We couldn't recommend them highly enough. The first picture is before and the next 2 are after.
This was a complete scam. I needed some areas of a bath fixed for some areas missing some grout. They said they would fix the grout and then seal it afterwards. They basically just steamed the bath and didn’t do any of the other requested fixes. They charged over $500 and then stopped responding to request to actually fix the issue. I consider this company a scam and highly recommend that you do not use them. I did also follow up with them and they provided no options for resolution.
These guys done a great job I would recommend them to my family and friends
Like did a great job recaulking and sealing our shower.
This is long. So Bottom line: if you have pets, beware of this company. We have two cats and one dog in our home. Since we’re moving in a week and ran out of time to tile the shower ourselves, I reached out to this company. They came out quickly, gave me a quote, and scheduled the work to begin the following Monday. Monday came, and no one showed up. When I texted the owner, he explained the tiler was at the doctor. Honestly, no big deal—I completely understand. They rescheduled for Wednesday. On Wednesday, the tiler started the job. By the time I left to take my cat to the vet, about half the wall was tiled. My husband was outside working on the deck directly under the bathroom window. When I returned, the tiler was gone—along with his tools and all the tile he had put on the wall. My husband hadn’t seen him leave, so I texted the owner to ask if maybe he had just stepped out. That’s when I was told the tiler had left because he was “getting physically sick from the cat pee smell in our home.” This was shocking. Our cats have never peed outside their litter box, and while we’re in the middle of packing and there’s dog hair on the floor (we have a golden retriever), our house absolutely does not smell like cat urine. I’ve had a cat in the past with that issue, so I know exactly what that smell is like—and it’s not in this house. To be sure, I had four different people (none of them cat owners) come by specifically to check, and none of them smelled anything like cat pee. We’re also renting our house out, and the future tenants—who also don’t have cats—did a walkthrough and agreed to rent it. Clearly, there’s no odor issue here. Now, I’ll be the first to admit: our house is a mess right now. We’re renovating, there are projects going on everywhere, and we’re days away from moving. But I’m a very chill person—I didn’t even care if the tile job wasn’t perfect, I just needed it finished. I’m the type of person who eats whatever gets brought to me at a restaurant, even if it’s wrong. That’s how little I sweat the small stuff. Meanwhile, the tiler left a thick layer of thin set on our walls, which I had to scrape off to keep the walls from being damaged. He also ruined at least a box of tile, leaving it coated with thin set after pulling it off the wall. At the end of the day, the owner didn’t charge us, but we’re still out the cost of ruined supplies—and with our move just days away, we have no time to find someone else to finish the work. In my honest opinion, I think the tiler made mistakes, realized he needed to redo the work (especially with two shower niches and a window that would require extra tile cutting), and used the “cat pee smell” as an excuse to walk away.