We were very pleased with the cleaning team and the great job they did on the initial visit to our home. They were prompt, efficient, and left everything very clean, tidy, and smelling great! We look forward to having them return on a regular basis. My daughter and I highly recommend this cleaning company. They are especially responsive in a timely manner to messages.
The housekeeping squad LLC
Great value
- 24 hires
- Based in Jacksonville, NC
- 4 years in business
- 4 employees
- Background checked
About The housekeeping squad LLC
Professional Cleaning Services – Residential & Commercial Tired of the mess? Let us handle the stress!✨ We offer reliable, top-quality cleaning for homes, offices, apartments, Airbnb properties, and more. Services include: • Deep cleaning • Regular maintenance • Move-in/move-out cleaning • Office and business cleaning • Airbnb & vacation rental cleaning • Customized plans to fit your needs Satisfaction guaranteed! Affordable rates. Flexible schedules. Please note: due to military access restrictions, we are currently unable to service homes located inside military bases or restricted military housing areas. Message us today for a free quote!
Reviews
I reached out to the house keeping squad essentially in an emergency situation where I needed someone to clean my airbnb the next day because I was out of town and she was so responsive and professional. They did a wonderful job cleaning and prepping for the next guest. She was very professional and understanding with adjusting or adding certain things needed in the airbnb. I only wanted to hire her for one job but ended up using her services for about 5 cleanings now I think 😅 I would definitely recommend them!! Being professional, respectful, accommodative and kind is a quick dying art form and you guys are doing great in those areas.
I needed a last minute cleaner for a move out. My best friend had way too much forced on to her at one time and I was doing everything I could to help lift some weight off of her. The Housekeeping Squad got back to me with a quote within the hour of me reaching out. Communication was great throughout. However, upon my best friend's husband coming behind them it was less than expected. Windows were filthy, the living room looked as if it wasn't touched. The landlord is now having to come and do everything we paid a significant amount of money for The Housekeeping Squad to do. Which is most likely going to result in not getting their security deposit back. How things were left was very unprofessional. We looked at previous reviews and were expecting a great job. Which would have absolutely been worth the money we paid had it been done the way they said it would be. I'm not one to leave negative reviews but this is not okay. We were expecting this company to take just a little bit of stress from us and they ended up adding to it. I understand things happen and we are human. If it was too big a job (3 bed, 2 bath with another single bath and bedroom upstairs) that is okay. We just needed to know so we could find someone who could do it. If something came up and our job couldn't take priority at the time, all they had to do was communicate that with us. We're very understanding people. But we just can't be forgiving given how this house was left. I'm not saying to not hire them per se, I'm saying be sure to thoroughly check before paying them. If you are a company advertising a specific service, make sure you can deliver that service consistently.
Responded quickly to my request. Scheduled quickly. Very responsive and accommodating to client needs. Followed up with confirmation and proof of detailed work. Very impressive group to work with. Will definitely call again in the future.
Paola and her team did a amazing job!! I was so stressed as i had just moved from another country, but Paola and her team really gave me a big relief. I definitely continue to work with them 🫶🏻
Super easy to work with from start to finish of setting up the appointment to finishing the cleaning. Very responsive, respectful, and worth every dollar.
The 3 person team arrived exactly as scheduled. Very careful with all surfaces and furnishings. Cleaned the entire apartment very good. Left place looking and smelling great!
The housekeeping squad, did a great job for me. I have an autoimmune disorder that limits my range of motion, so cleaning can be hard. They came in and got my space together quickly and efficiently. Will hire again!
My house looks clean and feels good
The girls did an excellent job cleaning our new home before move in. They worked quickly and efficiently. The communications were fast and professional. Will definitely use again in the future.
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The housekeeping squad LLC★ 4.8
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