Great communication and quick to respond and schedule.
The Lou Cleaning Crew
In high demand
- 19 hires
- Based in Arnold, MO
- 4 years in business
- 4 employees
- Background checked
About The Lou Cleaning Crew
At The Lou Cleaning Crew our goal is to make your life easier! We have reputable, reliable, and insured cleaners that take the stress out of hiring a home or commercial cleaning service. Perfection is what we strive for!
Reviews
Excellent service when I needed it! Truly professional and willing to work with your available schedule. Will be recommending this company to all my military duty colleagues, thanks Lou!
J
Not at this time
We had a deep clean and they did a fantastic job!!
Prompt in response .
We purchased a building in the Fenton area that sat vacant for over year. The Lou Crew came in and really got to work! They were very friendly and professional
Very confusing process. the cleaner showed up and said that I "didn't need a deep clean" and I said that's fine let's just do X, Y, and Z and they said "okay". But then they wanted to bill me for a full deep clean... So later on a call with the owner I said "why did the cleaner offer to revise the project if you weren't going to adjust the price?" and the owner got really frustrated and said "look we're ALREADY giving you a discount"... They quoted $250 and he was asking for the full $250, and I said "what discount? you quoted $250". He then said, "I ALREADY said I'll send the cleaner back out to you to finish the job." But... he hadn't made that offer, and he didn't bring this up until after he already got frustrated with me for saying "hey I'm not paying full price if you didn't do the full job". So, I declined this request, but really didn't appreciate the poor attempt at gaslighting me. I talked him down to $200 for what was only about 75 minutes of cleaning. Horrible deal. The cleaner did a good job for the parts he did clean. But the company has zero idea what they are doing. Do not use this service. EDIT -- The cleaner did NOT do a full cleaning! Tired of listening to the lies from this narcisstic owner.
I paid for a deep clean, and I definitely didn’t receive that. I should have been leery when Brian said he was sending two women to clean my house, and when I went back to confirm, he said it would be one male. I have a large home, but needed to get my home cleaned since my regular person cancelled. Brian assured me that they could get the home cleaned it time. The person showed up to my home and took four hours to clean, and there was still dust and the mirrors weren’t even wiped down. He was extremely nice, but I have streaks on my floor from cheap or less than effective for products. I barely got a clean, much less a deep clean. The Lou Cleaning Crew should have never taken the job because they knew they were understaffed and couldn’t complete the job within the agreed upon timeframe or at the agreed upon level of quality. Never again.
Very prompt response and very professional
I love the clean floor.
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The Lou Cleaning Crew★ 4.3
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