Found Maid Gurus on Thumbtack when requesting a bid for a one time cleaning. They responded first, followed up with questions, were able to come the day I needed, and were the best priced. Katie cleaned my home and was amazing. I truly have never had a better home cleaning experience. I work from home and she just got right to work while I was in meetings. She was so nice and so thorough and detailed oriented, I l was blown away by how sparkling clean my ho.e looked when she left. Highly recommend and will definitely be using them again!
The Maid Guru
- 75 hires
- Based in Oswego, IL
- 8 years in business
- 9 employees
- Responds in about 2 hours
- Background checked
About The Maid Guru
We provide superior quality house cleaning and maid services in the western suburbs going above and beyond our clients' expectations. Our motto is: Honest, dependable, & clean. We are the experts in house cleaning, deep cleaning ,and move-out cleaning.
Reviews
Before even hiring, send me the quote and when i double checked vis text about pricing she changed her mind on price, but did not acknowledge that price she send was higher than what she said via text, instead referred i was wrong and i was looking at something else. Anyhow, if the truthfulness is not establish while communicating before even meeting in person, I personally would have issues having someone in my home.
DO NOT HIRE. The maid that showed up did not provide a “deep clean” as requested. Skipped rooms. She asked to use my vacuum cleaner upon arrival and made a comment that we had the same vacuum but mine was much newer and hers had duct tape on it. Long story short after she left I discovered she had taken my vacuum cleaner and left hers. The first call into the company they spoke to the maid and she said she didn’t use my vacuum at all. Then I got an email stating they could explain how the duct tape got on my vacuum… another email turned into she switched those hoses on the vacuums and forgot to switch them back. The maid is a thief. The company was unwilling to replace the vacuum and was trying to send her back to my house! AND unwilling to compensate for such poor customer service. She also broke my dishwasher, but according to the company it must be a malfunction with my appliance.
I chose this company b/c of the reviews unfortunately I got a bad apple. VANESSA came to my house with a little bit of attitude but I let it go. Then told me she came to only clean the bedrooms + bathrooms and nothing else. $189 no kitchen no living room, argued with me and I told her to call her boss, Diana. Also, she didn't wipe off the windows bc it's not part of the service. The company tried to charge me $60 for it while Vanessa told me she will charge me $20 only (tried to scam me)! Long story short, toilet didn't clean, crumbs all corners in the dining area (not pictured), crumbs in some spots and kitchen counter. When I asked her clean the spots she missed, she'd argue saying this is for deep cleaning BS and kept saying multiple times she only got paid for $100. Is it my business? I was told she'd spend at least 3.5 hours for the first time but she left less than 3 hrs! Not happy with the service and this company will try to neat picking every dime with you.
It was awesome! They did a great job and we will definitely have them continue. The price was right and they were on time. They paid attention to detail and our home looks amazing!!
Responsive and easy to book a cleaning, everything went smoothly
Dayana the owner is wonderful to work with. She personally came out for a quote right away! The crew did a great job, and were friendly and professional. Will be using in the future!
Maid guru responded quickly and stayed in touch thank you Pete
I did not have a good experience. My pro left 30+mins early and Only cleaned one room
Katie was punctual, was very friendly, explained what she was going to clean to confirm prior to her starting to clean. Would hire The Maid Guru again!
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The Maid Guru★ 4.4
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