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The Plumbing Authority
Great valueLicensed
- 169 hires
- Based in Knoxville, TN
- 32 years in business
- 20 employees
- Background checked
- License verified
About The Plumbing Authority
At The Plumbing Authority we know that you want to be able to relax and not deal with plumbing problems. Undependable plumbing can cause you stress and frustration. You deserve to enjoy your Knoxville home without worrying about your plumbing. We don't just care about plumbing. We care about you and your home. We've helped thousands of local homeowners solve their plumbing problems for over 29 years. Don't let unexpected plumbing issues ruin your day. Instead, find relief when you call or schedule online and let us help you get comfort back in your home. Sincerely, Bryan Dotson Owner & 4th Generation Master Plumber
Reviews
Johnathan is very professional and patiently explained everything that he did. He expertly chaged out my old water heater, added an outside water spigot, and replaced all my indoor pipes within a few hours. It was a good experience that was very economical and I can rest more easily now that I don't have to worry about 80 year old pipes.
Very professional
Jake is an absolute pleasure to work with. He is very professional and gives you options to deal with your issues.
Very punctual and professional!!
Austin was just awesome!!! He explained everything to me in detail. He took about 30 minutes to complete the work. Quick and easy, oh yes!!! Austin was kind and courteous
From Audra to Jake and Marc, excellent service. Knowledgeable, friendly, efficient. They are now my first call for all plumbing issues. Thanks!
Jake provided very informative explanations regarding the cause of my shower faucet leak and the mechanics of the necessary replacement. His explanations were so thorough that I decided to add a request for my other bathroom faucet cartridge replacement. This subsequently led to another unplanned request for my water heater repair. I appreciated receiving clear facts, options, and repair recommendations, three things I always value from a service company, and I was pleased to see this was part of Jake's standard practice.
Your plumber was here for less than hour and never actually looked at the problem. He assumed it was the fill valve when there was nothing wrong with it. The problem was the plunger, which served as the flapper, not sealing 100%. He tricked my wife into buying all new parts: fill valve, float, flapper. That's it. Not the tank. Not the deal between the tank and the bowl. Not even the handle. And charged over $400 for the repair. For 30 minutes of work. That is insane. This repair should have been under $100. On top of it all, we never got a receipt.
Marc was on time and explained what was done to correct my water issue. He replaced old connections throughout my house. It was a pleasure working with him: 5 stars!
The most professional plumbing company I’ve ever seen! The office staff were friendly and responsive. Jake, who did the initial consultation, was very thorough and took his time to explain everything and answer questions. Marc was the plumber who did the work and was extremely professional and did a great job. Highly recommend.
Very satisfied with the job well done. Thank you
I highly recommend The Plumbing Authority to handle all of your plumbing needs!
Everyone that I worked with was personable and professional.
These guys were great. In and out in 15 minutes and the problem was resolved.
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The Plumbing Authority★ 4.8
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