The technician was punctual, walked me through the process clearly, showed me the before picture, did the work, showed me the after picture and all in all great job
The Pro Bros
In high demandLicensed
- 138 hires
- Based in Orlando, FL
- 8 years in business
- 18 employees
- Responds in about 5 minutes
- Background checked
- License verified
About The Pro Bros
We are family owned business 7 years in business. using the best equipment, we will be happy to serve you, The Pro Bros
Reviews
Great service from Carmen and his teammate. They did an efficient job. very quickly for a fair price. Our dryer works beautifully now. Thank you!
Quick, efficient, friendly service at a reasonable price. Would hire again, and will be referring others! Thank you!
we didnt end up using the service we inquired about but they responded very quickly every time a message was sent
Daniel was prompt, professional, friendly and efficient. He repaired my Hearthstone gas fireplace quickly. Thank you.
would not recommend
Promptly responded my inquiry and scheduled an appointment right away. much appreciated!
They were really responsive and helpful while scheduling a checkup. I haven’t had a chance to get the work done yet but I’d like to!
The way the company responded to my request via Thumbtack and how the scheduling and appt reminder set up and a call prior arrival were all perfect. EXCEPT . The technician who arrived. I would rate 1 Only for showing up. First, educating your customers is one thing but how it’s being delivered is critical. When he move the dryer , the host wasn’t connected (not the main potential problem) when the dryer is running it smells fire burning and showed me a picture what it could potentially look like inside that is dangerous and advised that not to use it . His attitude and the way he delivered education or informational to customers needs effective coaching. He tried to argue with my dad without being careful how his attitude might coming in a way that the second person is receiving information differently and could be offended the way he delivering information. At the end he was trying to say I might had to pay service call, I said that’s between you and the company. When I chose Pro Bros, it says clear Zero $0 service call. Just remembered the moment he had arrived after introducing himself , said something about chimney cleaning. Now, I’m thinking about it, the technician might be a wrong technician after all , anyway doesn’t matter now. See the company s response in the photo. And see it from there. Based on this will not recommended it to anyone.
Did a great job cleaning out a wood burning fireplace and chimney in our home. Worked through the rain and bad weather to make sure it was ready to be used. Easy to work with, very responsive, and worked quickly and efficiently. I would not hesitate to recommend to anyone looking to get your chimney cleaned or serviced.
Services
The Pro Bros★ 4.8
Check availability