Excellent and professional. No pressure to commit. Extra helpful in the financial process to obtain a loan.
The Roof Masters
In high demandLicensed
- 311 hires
- Based in Vista, CA
- 56 years in business
- 120 employees
- Background checked
- License verified
About The Roof Masters
We are a family-owned company servicing all of San Diego County, South Orange County, and South Riverside. We do roofing, gutters, and solar. We specialize on all types of roofing services, from residential to commercial, our company does it all! Some of our services include: roof leak repairs, preventative maintenance tune-ups, full roof replacements, power wash, new gutter installation, and new construction roofs. We work on all types of roofs including: shingles, tile, metal, and flat roofs. Our highly experienced roofers and our friendly customer service team sets our team apart. We are licensed, bonded, insured and BBB accredited! All our jobs come with a warranty. Give us a call or send us an email for a free roof inspection and estimate!
Reviews
Awesome work done on the house, they were informative on what they did.
This project got off to a rocky start, and was not happy with the lack of response from the project manager. After I spoke to the owner about my concerns things improved.
We could not be happier with our experience with The Roof Masters. From start to finish, the entire process was smooth, professional, and surprisingly fast. Their pricing was very reasonable compared to the other quotes we received, and the team showed up on time and got the job done quickly. Rigo and Angie were fantastic throughout the entire process and kept us updated every step of the way. I was especially impressed with how clean and respectful the crew was. We live on a zero-lot-line property, and they made sure to clean up not only our yard at the end of each day, but our neighbor’s yard as well. That attention to detail really stood out. Most importantly, the roof looks beautiful — easily the best-looking roof in our HOA! We badly needed a new roof before the upcoming El Niño winter, and it’s a great feeling knowing it’s finally taken care of and was done right. Could not be happier with Rigo, Angie, and the entire Roof Masters team. I would not trust anyone else with this job and would recommend them without hesitation. Five stars all around!
I picked Roof Master’s on Thumbtack because of their high reviews, and I was not disappointed. They did everything they said they would we’re here on time and responded very quickly to all of our questions and concerns. I would highly recommend Roof Master’s!!
Wonderful experience from start to finish. Highly recommend!
They were very responsive and helpful with all my questions and nice I’d consider for anyone who would like to get a quote from them
The installer's they sent out were great, went to work right away and very courteous! There were some bumps in the road but Claudia at the Vista office, took care of any problems that occurred!
Original price quoted was rather expensive. They eventually offered a price that we considered to be more reasonable. The work completed seemed to be of a decent quality, but it seemed like the work was subcontracted. The workers chose to replace our broken tiles with red-tinted tiles, instead of using the matching tiles I told them were in the shed. Also, they left quite a mess, which we had to ask them to come back to rectify. This included moss all over the deck and outdoor sectional (which I cleaned), at least a dozen roofing nails in the front and back garden beds, and extra materials, such as pieces of wood and metal. Overall, our impression was that the company originally tried to charge a premium for what appeared to be a subcontracted and rather unprofessional operation.
They completed the project within the time frame they said they would. They were responsive about the issues when pointed out. I would recommend them.
There were no added costs. What they quoted is what they charged. No surprises when I received the bill. Honest people. And I will be using them in the future.
I'm still in the process of getting the work started because I have solar panels that have to be approved for removal first. But so far, Chris has been awesome! He found a leak that another contractor was not able to find and provided me with video and pictures of where the leaks are coming. In so pleased with this company and I look forward to seeing the completed project. Also, I would like to add they were punctual with the appointment and the quote I received was great.
We were given several options for the repair of our patio room roof. The estimate for the work was prompt and very competitive. We were shown pictures of the problem area before, during, and after the work was completed, and the job went very smoothly. We would hire Roof Masters again.
I’m deeply disappointed with their poor communication and customer service. I called to reschedule an existing appointment because my parents are elderly and I couldn’t be there to assist them with the process. I wanted to reschedule promptly, but the employees who came to give an estimate were extremely pushy and rude. They insisted that my parents sign a $40,000 contract to replace the entire roof, even though only one tile needed to be replaced and there was no further damage. It seemed like they were trying to scam an older couple with unnecessary repairs.
Juan is the person I spoke with. Juan said he is not new. Juan said and I quote" we can not work on that type of roof as per California law and the whole roof needs to be replaced." I explained to Juan three times that they are cement tiles. Juan said and I quote that "those tiles are not made anymore.". I told him Dils Roofing just did $10,000 worth of tile replacement and the tiles are right here in San Diego. He then wanted to pass me to a manger. I do not normally do reviews. But they are clearly looking for a victim. Ask question. Get competitive quotes and ask more questions. Everyone is after the big bucks even when not necessary. Good Luck.
I recently had the underlayment on my roof replaced by Roof Masters, and the entire experience was seamless from start to finish. Their estimate process was incredibly easy and transparent, giving me confidence in my decision. The team was prompt, professional, and courteous throughout the project, making the whole experience stress-free. What impressed me most was their efficiency—my roof was completed in just a few days without compromising quality. Every worker was respectful and focused, ensuring the job was done right. Plus, I didn’t even need to be home for them to do the work, which made everything even more convenient. The cleanup was thorough overall, though I did find a few nails left behind, however they were hidden in high grass or behind trashcans. If you're looking for a roofing company that delivers top-notch service with a hassle-free process, look no further than Roof Masters. Highly recommended!
Thankful for how punctual and professional Roof Masters was for us! They got the job done and did it well. Price at start with similar to finishing price once the job was done. Thank you!
The crew did a great job on the roof, cleaned up after their work each day. Very pleased with the work done.
The team was very responsive. High quality work. Thorough!
Excellent team, great work, even helped our neighbors when they noticed an error on their roof. Happily would work with them again. Also the best bang for your buck
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The Roof Masters★ 4.6
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