Sebastian was very responsive and even came by to do the leak test on another area after the job was completed.
The Roofing Factory
- 68 hires
- Based in Winter Park, FL
- 6 years in business
- 6 employees
- Responds in about 1 hour
- Background checked
About The Roofing Factory
At The Roofing Factory our priority is to provide high-quality services, competitive pricing, quality materials, and exceptional customer service. Our company stands out for its reliability, professionalism, and commitment to customer satisfaction, making it a top choice for customers seeking trustworthy and skilled roofing services. Roof Smart, Choose Us!
Reviews
Gave me information about the state of our roof, so I could see we could manage with a repair this year & replace next year. Very professional and prompt.
Got the work done fast. Very responsive
This company was very unprofessional. I think that they are using the storms to capitalize and price gouge the consumer. We have about 20 feet of soffits that came out. We were asking that they be replaced. Freddy came out after about a week we received a quote. Once we receive the quote, the markup on it was almost 300%, meaning 3 to 4 times the amount that he would cost to do something like this. His explanation was that they have to do a two-story and the roofer goes high up off the ground and needs liability insurance to protect the work. I am not the cause of you having a higher liability premium just to do this one job. It’s in the scope of the job to have liability insurance regardless, which doesn’t mean that the amount would cost $1800 to replace. That’s roughly $100 per panel including labor, this is not consistent with common sense. Total cost $1,817.99 for Soffits. I checked the price of soffits, they cost to replace a whole house like mine in Florida $2300-$4,000 the whole house. This is a simple repair. As a consumer, if you stop paying these outrageous prices, the price will come down.
Thank you Pedro for your time & expert advice. Your determination that the roof needed to be replaced was confirmed by my insurance company.
They were very accommodating and responsive. They handled our request very patiently. Very reasonable and very polite.
Good work
Excellent response considering Milton had just passed. Told me what they would do, for how much, and timing. They completed all three. I highly recommend.
The technician explained things that I underwood, thanks
Very unprofessional. Scheduled the visit but never showed up. Do not hire.
After Hurricane Milton, The Roof Factory staff responded to my request for help the next day. Within 3 days they had come to access my roof, give me an estimate, show me the damage with multiple photos and repair my roof. Gabriel was so courteous and with so much damage from Milton in the area to have my roof repaired so quickly was phenomenal. Thank you so much.