Victor did an amazing job at installing vertical blinds for us. It was a small project that they handled in a very professional and timely manner irrespective of the project size.
The Vertical factory on wheels
In high demandLicensed
- 41 hires
- Based in Baldwin Park, CA
- 37 years in business
- 6 employees
- Background checked
- License verified
About The Vertical factory on wheels
We have been in business for 38 years we offer free in home estimates , we are licensed contractors, we offer design, sales , installation of shutters, shades and blinds I love to see a well designed, and well installed, widow covering, and know my customer will enjoy for years to come.
Reviews
worked really quickly and gave a great price for my project
Although they did some great work and I love my blinds, I’m pretty disappointed by the lack of punctuality and professionalism by this company. I requested to have someone come to my house to measure 10 windows for some blinds. I was advised that the window they’d be arriving would be between 4-5 pm. Someone didn’t get there until around 6 pm. I was annoyed but still wanted to do business with them because Victor advised they were the top rated on thumbtack,so I went ahead and placed my order with them. Fast forward to three weeks after my order was placed. EYE had to contact them for an update because I hadn’t heard anything from them. I get a text back saying they received my materials and he may be able to stop by on a Friday after 4, but he can’t “guarantee it” that day and time comes around and I hear nothing. I text him and ask what the deal is at 3:30 he says he won’t be able to make it that day. I understand you’re busy but there’s always enough time to shoot a quick text. I had to move around somethings to be available He ends up telling me the following week that he’s available to come out that Friday and it’s about a 90 minute process. The NEXT DAY he texts me to tell me they cut my blinds wrong and I have to wait for them to remake them, didn’t you have the blinds that entire time? Why are we just now finding out they’re cut wrong? Tuesday he calls me to tell me that my blinds are ready and he’ll be there the next day to install them. That day I text him early to confirm what time he will be there, I get a window between 2-3....no one shows up until closer to FIVE. Again, I don’t understand the point of a window if you’re just going to be late anyway. The person who installed them was nice but you could tell he was rushing. He started the job with saying This is my last ever job because I’m moving to Vegas the next day, all well and fine but it didn’t seem like had much care in installing, I found myself double checking his work and saw he put some blinds on backwards... All in all I love my blinds and I would probably order from them again if they could stick to their time slots and just overall customer service. I was hoping to write a nicer review but I can only give my testimony on my experience, which wasn’t the best unfortunately. If you’re reading they have quality product but just be weary if you expect someone to update or on your order or have plans to be somewhere after the time window they give you.
I usually do not write negative reviews but this is ridiculous He Would not measure windows Kept asking about budget. We are not sure what style we are interested in yet but i assured him budget wasn't an issue. All i asked was to measure the windows and give some options he refused and left. Compete waste of time
The job we gave Victor was a challenge, he is a professional and prompt man, enjoyed working with him
I highly recommend The Vertical Factory. Victor & his team removed existing blinds which was so helpful & installed our new shades perfectly. They did a excellent job
My experience with the vertical factory was amazing and very professional. Each blind was measured to perfection. I had bout 20 windows that needed treatment and the job was done quick. I would definitely recommended them to anyone looking for blinds. I felt safe knowing they were in business for many many years and if there were any issues I knew where to go and who to contact. Also I did compare price with many other companies and let’s just say this one is the best.
They’re prefect
I am very happy with the quality of material and work provided. They are fast and reasonable, would definitely recommend their services! :)
I needed emergency service to fix a 2 story window shade whose cord broke an hour before the home inspection with the realtor. Verticle Factory on Wheels came right away, fixed the problem immediately , and was courteous and professional. I was happy to pay their fee and will definitely use them again. Excellent Service!
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The Vertical factory on wheels★ 4.7
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